You rely on your heat pump and cooling system to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service repair plan.
Duquesne Light Company has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. Duquesne Light Company and HomeServe entered into an agreement to introduce these plans to Duquesne Light Company's customers.
This Plan Includes
- $1,750 annual benefit amount
- Cooling System: Multiple service calls up to annual benefit
- Heat Pump: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This coverage plan for your ductless mini-split system will keep you comfortable no matter the weather. Includes an annual tune-up for your system.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Problems with your water heater can be a major inconvenience. Stay in hot water with a home service plan and get protection help from the high cost of repairs.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water line replacement program helps provide protection against expensive repair bills.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home's exterior electrical components can short circuit without warning. Help lighten your load against exterior electrical wiring breakdowns with an exterior electrical home warranty plan.
This Plan Includes
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home repair plan.
This Plan Includes
- $10,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Power failures or faulty wiring and electrical components can cause power outages. Stay grounded against costs with a home service repair plan
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
You rely on air conditioning to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service plan.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Make sure you don't get left out in the cold if your heating system breaks down in winter. Stay warm with a home service plan from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $25 deductible
Plumbing and drainage problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home service repair plan.
This Plan Includes
- $1,500 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home’s gas line may experience a leak due to an aging pipe, valve or fitting. Help get protected against repairs with a gas line repair plan.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your interior gas line is your responsibility as the homeowner. If you were unfortunate enough to suffer a gas line breakdown, it would be up to you to find a contractor and get it repaired Note: If you suspect that you have a broken cracked or leaking gas pipe, you should call your gas company immediately.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This plan covers your interior electrical line and your plug-in electrical vehicle (PEV) home charger. Help protect yourself against the high cost of home repairs with a home service repair plan.
This Plan Includes
- $3,000 annual benefit amount
- EV Charger: 1 service calls ($500 per call)
- Interior Electric Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
1. Service Drop - While DLC maintains the service-drop wire, you are responsible for pruning or removing any tree branches or vegetation that may interfere with your electric service.
2. Point of Attachment - We provide the anchor - known as a "one point" - that attaches the service drop to the home.
3. Weatherhead and Service Entrance Cable - You are responsible for the weatherhead and the wire that runs along the outside of your home into the meter, as well as from the meter to your service panel or fuse box. The weatherhead protects the service entrance cable from weather conditions.
4. Meter Base - The metal box that houses the meter is the customer's responsibility.
5. Meter - DLC owns and maintains the meter.
6. Service Panel or Fuse Box - You are responsible for the box, the circuit breaker or fuses, and all of the wiring inside the home.
*HomeServe USA Repair Management Corp. (“HomeServe”) with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider as listed under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Duquesne Light Company. Duquesne Light Company and HomeServe entered into an agreement to introduce these plans to Duquesne Light Company’s customers.