FirstEnergy has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. FirstEnergy and HomeServe entered into an agreement to introduce these plans to FirstEnergy's customers.
Frequently asked questions
*HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from FirstEnergy Corp., its operating companies, subsidiaries and affiliates, including the local electric utility company that provides your electric distribution service (collectively “FirstEnergy”). HomeServe offers this optional service plan as an authorized representative of the contract issuer as listed under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from FirstEnergy. FirstEnergy does not provide any warranty on the services performed and from is not responsible for any claims that may arise as a result of the services provided. FirstEnergy and HomeServe entered into an agreement to introduce these Plans to FirstEnergy’s customers.