Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Form. To be eligible, you must own both the residential single structure and the land it is located on. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowners' association or the like; your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line that has experienced an operational failure, for which you have sole responsibility, from the external wall of your home up to your property boundary, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Septic/collection tanks; leaching fields; grinder pumps; backflow prevention devices; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your form is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. You may cancel within 30 days of your start date for a full refund less any claims paid (where applicable); cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Form. To be eligible, you must own both the residential single structure and the land it is located on. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered.
Not Covered: Branch lines, frozen lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your form is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. You may cancel within 30 days of your start date for a full refund less any claims paid (where applicable); cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.