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- Exterior Sewer/Septic Line
- Exterior Water Service Line
- Exterior Sewer/Septic Line - $6,000
- Exterior Water Service Line - $12,000
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Exterior Water Service Line: Multiple service calls up to annual benefit
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Terms & Conditions
Exterior Sewer/Septic Line
Terms & ConditionsExterior Water Service Line
Terms & Conditions
- Exterior Sewer/Septic Line
- Exterior Sewer/Septic Line - $6,000
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Exterior Water Service Line
- Exterior Water Service Line - $12,000
- Exterior Water Service Line: Multiple service calls up to annual benefit
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact your utility or municipality to cancel if you find they provide similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is the leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of licensed contractors and a U.S.-based call center available 24/7/365. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to protect themselves from costly home repairs. Our repair plans protect you from the expense of an emergency home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from California Water Service and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from California Water Service. California Water Service and HomeServe entered into an agreement to introduce these plans to California Water Service customers.
