A low-cost repair plan from HomeServe can help you worry less about the costs and hassles from interior electrical line-related breakdowns.
About Duquesne Light Company and HomeServe
Home emergency repairs can be expensive and time-consuming. Duquesne Light Company has partnered with HomeServe to help eligible customers be prepared and have the best possible service in the case of such a breakdown. With a repair plan from HomeServe, you can get access to our 24/7 hotline where you can schedule a repair for the major systems in and around your home.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$1.99/mo.
$3.99/mo.
50% off your first year
With an exterior water service line repair plan, have peace of mind against the high costs of water line repairs or replacements.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$2.49/mo.
$4.99/mo.
50% off your first year
Get protection against surprise repair costs to the line that takes wastewater away from your home with affordable coverage from HomeServe.
This Plan Includes
- $10,000 annual benefit amount
- Drain Cleaning: Multiple service calls up to annual benefit
- Sewer/Septic Line Restoration: Multiple service calls up to annual benefit
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$5.49/mo.
$10.99/mo.
50% off your first year
HomeServe can help you worry less about the costs and hassles from interior plumbing line and drainage pipe-related breakdowns.
This Plan Includes
- $1,500 annual benefit amount
- Interior Drainage: Multiple service calls up to annual benefit
- Interior Plumbing: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Service Call Fee: $25 per call
Power failures or faulty wiring and electrical components can cause power outages. Protect yourself from the high cost of repairs to your interior electrical system and EV charger with a repair plan from HomeServe.
This Plan Includes
- $2,500 annual benefit amount
- EV Charger: Multiple- service calls ($500 per call)
- Interior Electric Line: Multiple- service calls ($2,500 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Coverage for: Flat screen televisions ($1,500 claim per service call), Personal computers ($1,500 claim per service call), Tablet computers ($1,000 claim per service call). Up to $3,000 combined device annual benefit amount.
This Plan Includes
- $3,000 annual benefit amount
- Personal Computers: Multiple service calls up to annual benefit
- Tablet Computers: Multiple service calls up to annual benefit
- Flat Screen Televisions: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- Service Call Fee: $100 per call
Coverage for: Cell phones ($1,000 per service call), Flat screen televisions ($1,500 claim per service call), Personal computers ($1,500 claim per service call), Tablet computers ($1,000 claim per service call). Up to $3,000 combined device annual benefit amount.
This Plan Includes
- $3,000 annual benefit amount
- Cell Phones: Multiple service calls up to annual benefit
- Personal Computers: Multiple service calls up to annual benefit
- Tablet Computers: Multiple service calls up to annual benefit
- Flat Screen Televisions: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- Service Call Fee: $100 per call
Help ensure your home is comfortable and worry less about unexpected heat pump/cooling system repair costs with a plan from HomeServe.
This Plan Includes
- $1,750 annual benefit amount
- Cooling System: Multiple service calls up to annual benefit
- Heat Pump: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
You rely on air conditioning to keep your home comfortable and humidity-free. Help protect your finances from the costs and hassle of emergency repairs with a cooling system repair plan from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Service Call Fee: $25 per call
$2.47/mo.
$4.95/mo.
50% off your first year
Help safeguard your finances against the costs of emergency repairs with an exterior electrical system repair plan from HomeServe. This low-cost coverage can help ensure that your exterior electrical line can be fixed by a licensed and insured professional in a timely manner.
This Plan Includes
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
$2.49/mo.
$4.99/mo.
50% off your first year
A gas line plan from HomeServe offers peace of mind against a covered gas line breakdown, covering the repair costs up to the benefit amount and taking the hassle out of finding a trusted repair professional.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Gas Line Coverage: Multiple- service calls ($1,000 per call)
- Interior Gas Line Coverage: Multiple- service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
A gas line plan from HomeServe offers peace of mind against a covered gas line breakdown, covering the repair costs up to the benefit amount and taking the hassle out of finding a trusted repair professional.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Make sure you don’t get left out in the cold if your heating system breaks down. Stay warm with a heating system repair plan from HomeServe.
This Plan Includes
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- Service Call Fee: $25 per call
$2.47/mo.
$4.95/mo.
50% off your first year
This plan from HomeServe covers your sewer/septic line, water service line, interior plumbing line and drainage system, exterior and interior electrical, heating and cooling systems, gas line and water heater, which can help you deal with the expense of covered repairs.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
$3.47/mo.
$6.95/mo.
50% off your first year
Help care for your ductless system with a low-cost repair plan from HomeServe and rest easy when your next system problem arises.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
DLC Above Ground Electric Service
Basically, DLC maintains the wire that delivers electricity from the utility pole on your street to your home and the meter that measures your power usage. It is also important to note that while DLC maintains the service-drop wire, the customer is responsible for having any vines or tree branches pruned or removed from the service-drop area that may interfere with your electric service. For your personal safety and the safety of those you may hire, qualified line clearance tree professionals must be used to remove any vegetation around energized wires.
1. Service Drop - While DLC maintains the service-drop wire, you are responsible for pruning or removing any tree branches or vegetation that may interfere with your electric service.
2. Point of Attachment - We provide the anchor - known as a "one point" - that attaches the service drop to the home.
3. Weatherhead and Service Entrance Cable - You are responsible for the weatherhead and the wire that runs along the outside of your home into the meter, as well as from the meter to your service panel or fuse box. The weatherhead protects the service entrance cable from weather conditions.
4. Meter Base - The metal box that houses the meter is the customer's responsibility.
5. Meter - DLC owns and maintains the meter.
6. Service Panel or Fuse Box - You are responsible for the box, the circuit breaker or fuses, and all of the wiring inside the home.
1. Service Drop - While DLC maintains the service-drop wire, you are responsible for pruning or removing any tree branches or vegetation that may interfere with your electric service.
2. Point of Attachment - We provide the anchor - known as a "one point" - that attaches the service drop to the home.
3. Weatherhead and Service Entrance Cable - You are responsible for the weatherhead and the wire that runs along the outside of your home into the meter, as well as from the meter to your service panel or fuse box. The weatherhead protects the service entrance cable from weather conditions.
4. Meter Base - The metal box that houses the meter is the customer's responsibility.
5. Meter - DLC owns and maintains the meter.
6. Service Panel or Fuse Box - You are responsible for the box, the circuit breaker or fuses, and all of the wiring inside the home.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the contract providers as stated under each specific product offering. This does not impact your utility service.