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Why You Should Get a Plan
Replacing your sewer/septic line can cost an average of $5,754‡.
If your sewer/septic line fails, it can cause:
- clogged/backed up drains inside your home
- sewage backed up in your yard
- sewage flooding in your basement
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Locating the blockage or collapse
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
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Benefits
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
An exterior sewer/septic line repair plan gives you peace of mind against surprise breakdowns. If faced with a problem, you call our call center and we'll send a trusted contractor to handle the repair. Plus, we'll foot the bill for covered repairs, up to the benefit amount and your repair is guaranteed for one year.
HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is.
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a leaking or permanently blocked sewer line for which you have sole responsibility, from the external wall of your home up to your property boundary, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning grinder pumps is also included.
Not covered: Septic/collection tanks; leaching fields; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Evansville Water and Sewer Utility. Evansville Water and Sewer Utility is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, CNA Warranty Services, Inc., 151 N Franklin St., Chicago, IL 60606. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Evansville Water and Sewer Utility.
Exterior Sewer/Septic Line Coverage for only $4.74/mo.