Cooling System Coverage

Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. If you do not buy a plan for every cooling system you own, you must designate at enrollment the system your plan covers, or the plan will cover the first system for which you make a service call. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase. You are not eligible if your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant other than R-22 or similar, R-410a; has non-compliant components; exceeds 5 tons capacity; is an ammonia cooling, window, through the wall, hanging, geothermal heat pump, or combination ambient heat/domestic hot water heating unit; or is not installed according to manufacturer specifications.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed electric central air conditioning system parts for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls, transformers and valves.
Not covered: Air ducts, a/c coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring; disconnect boxes and all wiring, breakers and switches contained within them; refrigerant conversions; damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, including natural disasters; excluded damages, including any damages necessary to reasonably access the repair area; correction of, or reimbursement for, any repairs made by you or anyone you hire; assessing, remediating or abating mold; correction or upgrade in order to meet any code, law, regulation, ordinance or utility directive; any sections or parts not installed according to code, law, regulation or ordinance; any section that is shared with a third party or is covered by a homeowners’, condominium, or like association; and repair or replacement of any sections or parts that are not stated to be covered in the Terms and Conditions. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts 30 days after your enrollment is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-844-713-7208. If you cancel during the review period (if applicable), you will get a refund of any monies paid. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.