30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing most heating and central A/C components cost $300-$700‡.
How a heating and cooling system failure can affect your home:
- a bad condenser can cause the fan to blow but not cool
- a bad condenser can cause the fan to blow but not cool
- circuit board failure can cause the breaker to keep tripping
- freon or coolant leak can prevent cool air from flowing into your home
As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- High and low pressure switches
- Limit controls
- Refrigerant (excluding maintenance recharges)
- Relays, transformers and valves
- Standard thermostats, transformers and wiring/circuity
- Blower bearings, belts, pulleys, motors, shafts and controls
- Standard air filters and spark ignitors
- Capacitors, equipment fuses and low pressure regulators
- Disconnect fan, limit and rollout switches
- Main and pilot burners, pilot burner generators and thermocouples
- Capacitors and circuit boards
- Internal fuses or breakers
- Condensate pumps
- Condenser motor and fan
- Contactor switches and delay timer
- Fan controls, relays and filter dryer
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Benefits
- $2,500 annual benefit amount
- Cooling System Coverage: Multiple service calls up to annual benefit
- Gas/Electric Heating System Only: Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
With coverage, you don't have to stress when a heating or cooling system emergency hits. You simply call the 24/7 hotline to schedule a covered repair. A qualified contractor will be dispatched to your home to take care of the problem, with no out-of-pocket bills to you on covered repairs up to the benefit amount.
Heating and cooling system problems are typically best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors with repairs guaranteed for one year so you'll have long-lasting peace of mind.
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of an electric central air conditioning or natural gas, propane, electric central forced-air or circulating hot water central heating system that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs or replacement of parts only. Your systems will not be replaced. Cooling System: Capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls; up to 1 pound of refrigerant, relays, transformers, and valves. Heating System: Air scoops, aquastat, barometric damper, belts, pulleys, blower motors, blower assemblies, circuit boards, circulators, ECO safeties, fan controls, limit controls, fusible links, gas valves, ignition controls, induced draft motor, blower, low water cutoff, main burners, pilot burners, pilots, thermocouples, pressure switches, regulator valves, relays, spill switches, and transformers.
Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances and the following system-specific exclusions: Cooling System: Air ducts, a/c coils, registers, grilles, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit.
Making a Service Call: Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renwal/reactivation (if applicable), there is no review period and you make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-855-225-0348 or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.
Heating and Cooling Plan (Gas/Electric Only) for only $17.99/mo.