30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a weatherhead and meter base can cost an average of $687‡.
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Meter base
- Insulator
- Riser
- Permanent high-voltage overhead
- Permanent underground wiring
- Functional frayed high-voltage wiring
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Benefits
- $5,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
HomeServe is there for you when an exterior electrical line breakdown happens. With a plan, you call anytime to schedule a repair. We send a qualified contractor to handle the problem and foot the bill for covered repairs up to the benefit amount.
With exterior electrical coverage, you don't have to worry about finding a reputable contractor. You have access to HomeServe's trusted network of repair professionals. Plus, all covered repairs are guaranteed for one year.
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent overhead or underground wiring and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility's responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed wiring that is still functional is also covered.
Not covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, repair of wiring connected to or any part of the following: doorbells, smoke detectors, garage door systems, and thermostats and similar type systems, generators, non-utility supplied power and/or lines, appliances, meter pedestals, pool heaters, fixtures or fittings, lines to detached garages, secondary buildings, or any structure other than your home and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts 30 days after your Form is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe. You will not be charged during the review period (if applicable). If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.
Exterior Electrical Line Coverage for only $5.99/mo.