30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing section of natural gas supply line, repairing a gas safety shutoff valve and repairing a section of pipe to your furnace costs an average of $876‡.
Gas line problems can cause:
- inefficient or non-working heating and hot water system
- issues with gas appliances
- rotten egg odor smell inside or outside your home
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Replace section of natural gas supply line
- Repair/replace gas safety shutoff valve
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Benefits
- $8,000 annual benefit amount
- Exterior Gas Line Coverage: Multiple service calls up to annual benefit
- Interior Gas Line Coverage: Multiple service calls up to annual benefit
- 30-day review period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
If a gas line breakdown occurs, a plan from HomeServe lets you call 24/7 to schedule a repair. We send a qualified contractor from our trusted network to handle covered repairs and guarantee the work for one year.
When faced with a gas line emergency, you don't want to have to spend time finding a reliable repair technician. HomeServe offers a time and money-saving solution with affordable coverage, giving you peace of mind with trusted contractors and no out-of-pocket expense on covered repairs up to the benefit amount.
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a gas line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Meter moves or replacements except when required by local code; appliances, fixtures, pressure regulating devices, systems not supplied by a utility or propane provider, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you. Upon renewal/reactivation (if applicable), there is no review period and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-855-225-0348 or visiting www.homeserve.com . You will not be charged during the review period (if applicable). If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from San Jose Water and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, Ohio 44114, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of water service from San Jose Water.
Gas Line Coverage for only $5.49/mo.