Premier Repair Access Plus Rail
$4.99/mo.
$9.99/mo.
50% off your first year
30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing most heating and central A/C components cost $300-$700‡.
How a heating and cooling system failure can affect your home:
- a bad condenser can cause the fan to blow but not cool
- blower motor failure can mean the system won’t supply enough heat
- circuit board failure can cause the breaker to keep tripping
- freon or coolant leak can prevent cool air from flowing into your home
As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Multi-point Professional Heating or Cooling Tune-Up
- 15% off discount on parts and labor for all heating, cooling and water heater repairs
- 24-Hour Emergency Repair Hotline Access
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Benefits
- HVAC Network Access: 1 service calls (Unlimited per call)
- Gas/Electric Heating or Cooling System Tune-Up Only: 1 service calls
- One-year guarantee on all covered repairs
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Overview
Your home's heating and cooling systems require a specialized HVAC technician for service and maintenance. Routine maintenance is recommended to keep your systems running at peak efficiency. With an annual professional tune-up, you can take steps to help prevent unexpected breakdowns. Plus, you'll get priority service and 15% off the cost of all repairs on your Heating System, Cooling System or Water Heater, when you schedule the work with one of our technicians.
For nearly two decades, HomeServe has been partnering with leading utilities and municipalities – now numbering over 1,100 – to make optional service plans available to their customers, members, and residents. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of water heater, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services.
Important coverage information
Eligibility: Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. If you own multiple heating/cooling systems, you must purchase a Membership for each individual system.
Benefit Details:A 15% discount on any work performed on your eligible heating system, cooling system or water heater, and one tune-up per year for your eligible heating or cooling system. Tune-ups must be arranged and performed between February and September of each year.
Not Covered:The following high efficiency systems: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra (Heating System), your electric central air conditioning system excluding ductless systems (Cooling System) or your natural gas or electric water heater (Water Heater).
Making a Service Call:Once you receive your Welcome Letter, which contains your start date, you can call HomeServe's 24-hour contractor hotline to schedule an appointment. You must agree with the technician on the work to be performed and pay that technician directly (excluding tune-up). Repairs are guaranteed against defects in materials for 12 months, and workmanship for 30 days.
Cancellation:Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you get a full refund of your Membership Fee. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this Agreement is not cancellable by you, and no refund of the Membership Fee will be given. If you miss a payment of your Membership Fee, you will not be able to use your Membership until payment is made.
Renewal:Each membership lasts 12 months from your start date and will automatically renew annually at the then-current renewal price with your same payment terms unless you cancel or fail to pay the Membership Fee.
Benefit Details:A 15% discount on any work performed on your eligible heating system, cooling system or water heater, and one tune-up per year for your eligible heating or cooling system. Tune-ups must be arranged and performed between February and September of each year.
Not Covered:The following high efficiency systems: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra (Heating System), your electric central air conditioning system excluding ductless systems (Cooling System) or your natural gas or electric water heater (Water Heater).
Making a Service Call:Once you receive your Welcome Letter, which contains your start date, you can call HomeServe's 24-hour contractor hotline to schedule an appointment. You must agree with the technician on the work to be performed and pay that technician directly (excluding tune-up). Repairs are guaranteed against defects in materials for 12 months, and workmanship for 30 days.
Cancellation:Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you get a full refund of your Membership Fee. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this Agreement is not cancellable by you, and no refund of the Membership Fee will be given. If you miss a payment of your Membership Fee, you will not be able to use your Membership until payment is made.
Renewal:Each membership lasts 12 months from your start date and will automatically renew annually at the then-current renewal price with your same payment terms unless you cancel or fail to pay the Membership Fee.
Frequently asked questions
How long does Membership last?
Membership lasts 12 months from your start date, and will automatically renew annually for consecutive 12-month periods unless you cancel or fail to pay the Membership Fee.
When can I schedule a tune-up?
Tune-ups must be arranged and performed between February and September of each year.
What is the cancellation policy?
Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you get a full refund of your Membership Fee. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this Agreement is not cancellable by you, and no refund of the Membership Fee will be given. If you miss a payment of your Membership Fee, you will not be able to use your Membership until payment is made.
What is included in a heating system tune-up?
Checking the following: safeties and controls, and adjust if necessary; thermostat(s), and adjust if necessary; burners and clean; pilot/pilot sensor and clean; gauge glass and then flush low water cut off; filter(s) and belt(s); flue pipe and chimney draft; circulator motors and pumps, if necessary; blower assembly and clean if necessary; condensate line for blockage.
What is included in a cooling system tune-up?
Checking the following: thermostat(s) and adjust if necessary; condenser coil, and clean if necessary; condensate lines and clean; starting and running amps on compressor; visible refrigerant leaks; contactors and relays; all electrical connections if necessary; filter(s) and belt(s) and replace filter(s) if provided by you; emergency disconnect; supply/ return Delta T; internal condensate pan, if necessary; emergency condensate pan, if applicable.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from South Jersey Energy Service Plus. South Jersey Energy Service Plus is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, No Provider, Add1, City 37421. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from South Jersey Energy Service Plus.
Premier Repair Access Plus for only $4.99/mo.