Premier Home Protection Rail
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Terms & Conditions
Exterior Water Service Line
Terms & ConditionsGas Line Coverage
Terms & Conditions30 Day Money Back Guarantee
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Why Choose this Plan
Replace section of natural gas supply line costs an average of $265. Replacing a water service line costs an average of $2,661.*
Gas line problems can cause:
- rotten egg odor smell inside or outside your home
- inefficient or non-working heating and hot water system
- issues with gas appliances
If your water service line fails, it can cause:
- a visible water leak in your yard
- water leaks in your basement
- low water pressure
Homeowners are largely unaware that a gas line breakdown in their home is likely their responsibility to fix, often at significant cost. Most basic homeowners insurance policies do not cover gas line breakdowns due to normal wear and tear on a homeowner's property. Additionally, as a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured technician would typically charge. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately
*National average repair costs in the HomeServe network as of June 2020.
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What's Covered
Exterior Water Service LineGas Line Coverage
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Overview
Water line breakdowns can disrupt your daily life, but a plan from HomeServe can help get your broken line fixed promptly by a local, trusted professional. Simply call the 24/7 emergency hotline to schedule a covered repair and we'll send help your way. Plus, you rest easy knowing your work is guaranteed for one year.
A repair plan from HomeServe gives you peace of mind when an unexpected water line emergency happens, helping to restore your home's fresh water supply, with no out-of-pocket expense to you for covered repairs up to the benefit amount. Protection covers all types of pipes, regardless of age or material. -
Benefits
Annual Benefit
- Exterior Water Service Line - Unlimited
- Gas Line Coverage - $8,000
Service
- Exterior Water Service Line: Unlimited/$10,000 per call
- Gas Line Coverage: Multiple service calls up to annual benefit
Important coverage information
Eligible
- An owner of both a residential single structure permanently secured to the ground and the land it is located on
- An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like
- If your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like
- In IA, properties with more than 4 dwelling units
Exclusions
- Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
- Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Branch lines, frozen lines, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase. If your gas line extends beyond the walls of your home, you must own the land on which it is located. You are not eligible if your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a gas line, for which you have sole responsibility, from your utility's responsibility or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from SEMCO ENERGY Gas Company (“SEMCO”) and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. The plan is not regulated by the Michigan Public Service Commission and may be available from another provider. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from SEMCO. SEMCO and HomeServe entered into an agreement to introduce these plans to SEMCO’s customers.
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