30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a water service line costs an average of $2,832‡.
If your water service line fails, it can cause:
- a visible water leak in your yard
- low water pressure
- water leaks in your basement
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Locating the blockage or collapse
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Fitting external valves
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Overview
Water line breakdowns can disrupt your daily life, but a plan from HomeServe can help get your broken line fixed promptly by a local, trusted professional. Simply call the 24/7 emergency hotline to schedule a covered repair and we'll send help your way. Plus, you rest easy knowing your work is guaranteed for one year.
A repair plan from HomeServe gives you peace of mind when an unexpected water line emergency happens, helping to restore your home's fresh water supply, with no out-of-pocket expense to you for covered repairs up to the benefit amount. Protection covers all types of pipes, regardless of age or material. -
Benefits
- $6,000 annual benefit amount
- Multiple service calls up to annual benefit
- One-year guarantee on all covered repairs
Important coverage information
Eligibility: This description of coverage, exclusions and conditions is not the actual contract; the actual contract will be sent to you within approximately 10 business days after we receive your Form. An owner (not renter) of both a residential single structure permanently secured to the ground and the land it is located on, and who is a SoCalGas® natural gas customer, may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners’ association or the like. In Iowa, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage for repairs from HomeServe (as the plan administrator for AMT Home Protection Company) or any other provider is optional and you can decide if coverage is right for you. Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered.
Not covered: Branch lines, frozen lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your form is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-888-302-0138 or visiting www.homeserve.com. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Benefit Details: Coverage for repairs from HomeServe (as the plan administrator for AMT Home Protection Company) or any other provider is optional and you can decide if coverage is right for you. Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered.
Not covered: Branch lines, frozen lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your coverage starts the day your form is processed, and you can make a service call immediately.
Cancellation: Cancel any time by calling HomeServe at 1-888-302-0138 or visiting www.homeserve.com. You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
What should I know about Exterior Water Service Line Coverage?
Coverage for repairs from HomeServe (as the plan administrator for AMT Home Protection Company) or any other provider is optional and you can decide if coverage is right for you. Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Not covered: Branch lines, frozen lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
HomeServe NA Insurance Services (“HomeServe”), also known as Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is not regulated by the California Public Utilities Commission, is an independent company that is not an affiliate of SoCalGas® and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 800 Superior Avenue, Cleveland, OH 44114, the protection plan issuer. Your choice of whether to purchase these services from HomeServe will not affect your current level of natural gas service from SoCalGas. SoCalGas neither endorses nor warrants any such goods or services from HomeServe. Repairs are performed by a licensed and insured independent contractor.
Exterior Water Service Line Coverage for only $4.99/mo.