Premier Heat & Cool Plus (Gas/Electric Only)

Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. Multi-family homes can have no more than 4 housing units. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; or was not installed according to manufacturer specifications. Water heaters that are commercial grade, greater than 95,000 Btu/hr., larger than 100 gallons, installed on a roof, or are tankless, solar, geothermal, oil, hanging, or combination home heating/domestic hot water are not eligible for this portion of coverage. Heating systems with a furnace or boiler that is rated at inputs of 450,000 Btu/hr. or more, is installed on a roof, through-the-wall, hanging, geothermal heat pump, combination ambient heat/domestic hot water heating, electric or oil units are not eligible for this portion of coverage. Heat pump/cooling systems that use refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, or through the wall or hanging unit are not eligible for this portion of coverage.
Not covered: Damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. See system-specific information below for any additional eligibility requirements, coverage and exclusion details. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions. Sheet metal work, inspections, seasonal turn on/offs, maintenance work. Water Heater: Damage due to restricted lines or water pressure over 80 P. S. I. Heating System: Bronze circulators, outdoor thermostats, complete zone valve replacements, more than 3 heating zones. Heat Pump/Cooling System: Outdoor thermostats, refrigerant. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair 1 of each of the following system(s) that has experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Coverage provides for repair or replacement of parts only. Your system(s) will not be replaced. Water Heater: The following broken or failed parts of your atmospheric, power-direct-vent, power-vent or direct-vent water heater that is fueled by natural gas, propane or electricity, including standard or smart water heaters equipped with Wi-Fi or Bluetooth functionality: electrical water heating elements, gas valves, high-efficiency condensate pumps, galvanized flue piping, induced draft pressure switches, pilot assemblies, pilot tubing, spill switches, T and P relief valves, thermocouples, vacuum relief valves, and vent connectors. Heating System: The following broken or failed parts of your central forced-air furnace, circulating hot water boiler or steam boiler heating system fueled by natural gas or propane (and up to 3 heating zones): air eliminators (#67), air vents (#400), aquastats, autofill valves, automatic gas valves, automatic water feeders, blow down valves, blowers, blower assemblies, blower motors, blower relays, blower wheels, capacitors, circuit boards, circulators, condensate pumps, conversion burner motors, draft diverters, drain-off valves, ECO safeties, electrical switches for house heaters only, electronic ignitions, electronic spark modules, electrodes, emergency electrical switches, expansion tank draining (if needed), extrol tanks, fan controls, fan door switches, fan relays, flue mounted draft hoods, filtrol tanks, flame rollout switches, flame sensors, flame spreaders, flue pipe sleeves, fuses, fusible links, galvanized flue piping, gas valves, gauges, gauge glass, generator leads, inducer motor, ignition controls, ignition electrodes, ignition modules, ignitors, limit controls, low water cutoff, low water cutoff floats, low water cutoff switches, modules, motorized flue dampers, orifices, pigtails, pilot and burner tubing, pilot assemblies, pilot burners, pilot generators, pilot safeties, power burner motors for high efficiency equipment, pressure differential switches, pressure gauges, pressure reducing valves, pressure relief valves, pressure switches, pressuretrols, T and P relief valves, thermocouples, non-Wi-Fi controlled standard thermostats, transformers, and zone valve heads. Heat Pump/Cooling System: The following broken or failed parts of a central forced-air heat pump/cooling system fueled by electricity: Auxiliary heat strips, blower motors, blower wheels, capacitors, circuit boards, condensate pumps, condenser fans and blades, condenser fan motors, contactors, exposed and accessible low voltage wiring, fan controls, fan relays, filter dryers, fuses, hard start kits, limit controls, manufacturer installed controls, non-Wi-Fi controlled standard thermostats, Schrader type valve cores, service port valve caps, sight glasses, standard thermostat sub-bases, thermal expansion valves, thermal fuses, time delay controls, transformers, visible and accessible condensate lines, and visible refrigerant leaks.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 10-day waiting period before you can make a service call, giving you less than 12 full months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. Tune-Up: You are entitled to one annual system tune-up, which must be scheduled by you. Tune-ups are available between March 1st and June 30th. Tune-ups requested outside this time frame are subject to an additional fee.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.