30 Day Money Back Guarantee
Why choose this plan:
- HVAC Network Access: 1 service calls (Unlimited per call)
- Gas/Electric Heating or Cooling System Tune-Up Only: 1 service calls
- One-year guarantee on all covered repairs
What's covered
- Multi-point Professional Heating or Cooling Tune-Up
- 15% off discount on parts and labor for all heating, cooling and water heater repairs
- 24-Hour Emergency Repair Hotline Access
Replacing most heating and central A/C components cost $300-$700‡.
How a heating and cooling system failure can affect your home:
- a bad condenser can cause the fan to blow but not cool
- blower motor failure can mean the system won’t supply enough heat
- circuit board failure can cause the breaker to keep tripping
- freon or coolant leak can prevent cool air from flowing into your home
As a homeowner, you are responsible for the heating and cooling systems inside your home, and you will have to arrange and pay for any necessary repairs. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
Overview
Your home's heating and cooling systems require a specialized HVAC technician for service and maintenance. Routine maintenance is recommended to keep your systems running at peak efficiency. With an annual professional tune-up, you can take steps to help prevent unexpected breakdowns. Plus, you'll get priority service and 15% off the cost of all repairs on your Heating System, Cooling System or Water Heater, when you schedule the work with one of our technicians.
For nearly two decades, HomeServe has been partnering with leading utilities and municipalities – now numbering over 1,100 – to make optional service plans available to their customers, members, and residents. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of water heater, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services.
Important coverage information
Eligibility: Natural gas-fired central heating systems, electric central air conditioning cooling systems, or natural gas or electric water heaters may be eligible.
Benefit Details: A 15% discount on any work performed on your eligible heating system, cooling system or water heater, and one tune-up per year for your eligible heating or cooling system. Tune-ups must be arranged and performed between February and September of each year. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Not Covered: Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. If you own multiple heating/cooling systems, you must purchase a membership for each individual system.
Making a Service Call: Once you receive your Welcome Letter, which contains your start date, you can call HomeServe’s 24-hour contractor hotline to schedule an appointment. You must agree with the technician on the work to be performed and pay that technician directly (excluding tune-up). Repairs are guaranteed against defects in materials for 12 months, and workmanship for 30 days.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you get a full refund of your membership fee. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this agreement is not cancellable by you, and no refund of the membership fee will be given. If you miss a payment of your membership fee, you will not be able to use your membership until payment is made
Renewal: Each membership lasts 12 months from your start date and will automatically renew annually at the then-current renewal price with your same payment terms unless you cancel or fail to pay the membership fee.
Benefit Details: A 15% discount on any work performed on your eligible heating system, cooling system or water heater, and one tune-up per year for your eligible heating or cooling system. Tune-ups must be arranged and performed between February and September of each year. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Not Covered: Ductless cooling systems and the following high efficiency heating systems are not eligible: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. If you own multiple heating/cooling systems, you must purchase a membership for each individual system.
Making a Service Call: Once you receive your Welcome Letter, which contains your start date, you can call HomeServe’s 24-hour contractor hotline to schedule an appointment. You must agree with the technician on the work to be performed and pay that technician directly (excluding tune-up). Repairs are guaranteed against defects in materials for 12 months, and workmanship for 30 days.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you get a full refund of your membership fee. After your first 30 days, your cancellation will be effective immediately and you will be given a pro-rata refund. If you have received a tune-up during the term, then this agreement is not cancellable by you, and no refund of the membership fee will be given. If you miss a payment of your membership fee, you will not be able to use your membership until payment is made
Renewal: Each membership lasts 12 months from your start date and will automatically renew annually at the then-current renewal price with your same payment terms unless you cancel or fail to pay the membership fee.
Frequently asked questions
What systems are eligible for Premier Repair Access Plus?
Natural gas-fired central heating systems, natural gas or electric water heaters, or electric central air conditioning cooling systems may be eligible.
What systems are not eligible for Premier Repair Access Plus?
Ductless cooling systems and the following high efficiency heating systems are not eligible for coverage: Baxi Luna, Bosch Greenstar, Buderus GB, Burnham Alpine and Freedom, Lochinvar Knight, Munchkin, Navien, NTI Trinity, Slant/Fin CHS, Triangle Tube or Weil-McLain Ultra. Additional exclusions apply.
What does Membership provide?
Membership provides one tune-up per year for your eligible heating or cooling system. Plus, you will receive a 15% discount on any work performed on your eligible heating system, cooling system or water heater. Membership lasts 12 months from your start date, and will automatically renew annually for consecutive 12-month periods unless you cancel or fail to pay the Membership Fee.
What is included in a Heating System tune-up?
Checking the following: safeties and controls, and adjust if necessary; thermostat(s), and adjust if necessary; burners and clean; pilot/pilot sensor and clean; gauge glass and then flush low water cut off; filter(s) and belt(s); flue pipe and chimney draft; circulator motors and pumps, if necessary; blower assembly and clean if necessary; condensate line for blockage. Tune-ups must be arranged and performed between February and September of each year.
What is included in a Cooling System tune-up?
Checking the following: thermostat(s) and adjust if necessary; condenser coil, and clean if necessary; condensate lines and clean; starting and running amps on compressor; visible refrigerant leaks; contactors and relays; all electrical connections if necessary; filter(s) and belt(s) and replace filter(s) if provided by you; emergency disconnect; supply/return Delta T; internal condensate pan, if necessary; emergency condensate pan, if applicable. Tune-ups must be arranged and performed between February and September of each year.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from PSEG WorryFree. PSEG WorryFree is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, No Provider, Add1, City 37421. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from PSEG WorryFree.
Premier Repair Access Plus (Gas/Electric Only) for only $9.99/mo.