30 Day Money Back Guarantee
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Why You Should Get a Plan
The price tag for replacing a sewer/septic line averages $5,054.*
If your sewer/septic line fails, it can cause:
- clogged/backed up drains inside your home
- sewage flooding in your basement
- sewage back up in your yard
*National average repair costs as of June 2020.
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What's Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
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Benefits
- $10,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
Your sewer/septic line may weaken and break over time due to damage caused by normal wear and tear, including aging and ground shifting. Because this line is buried underground on your property and not typically inspected, a failure is almost impossible to predict. Without this optional coverage you may be faced with thousands of dollars in out-of-pocket expenses if a breakdown occurs and replacement is needed.
With an affordable plan from HomeServe, eligible homeowners can avoid paying for the costs of covered repairs to the line that takes wastewater away from their home. Help get protection from time-consuming and expensive repair costs with Exterior Sewer/Septic Line Plus Coverage, which includes up to $10,000 in annual coverage with multiple service calls up to $10,000 each>for covered repairs. This protection covers all types of pipe material regardless of how old it is.
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line for which you have sole responsibility, from the external wall of your home up to your property boundary, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning grinder pumps is also included.
Not covered: Septic/collection tanks; leaching fields; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Louisville Water Company. Louisville Water Company is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Louisville Water Company.
Exterior Sewer/Septic Line Plus Coverage for only $9.99/mo.