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PremierCool Rail

$8.50/mo.
$17.00/mo.

50% off your first year

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Important coverage information

Eligible

  • To be eligible, you must own the residential single structure or a unit within a structure
Additional limitations apply. See more. See less

Not Eligible

  • If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
Additional limitations apply. See more. See less

Exclusions

  • Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. Multi-family homes can have no more than 4 housing units. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system before enrollment; your entire system is shared with a 3rd party or covered by a homeowners' association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof, is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of a central forced-air heat pump/air conditioning system fueled by electricity that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence: Auxiliary heat strips, blower motors, blower wheels, capacitors, circuit boards, condensate pumps, condenser fans and blades, condenser fan motors, contactors, exposed and accessible low voltage wiring, fan controls, fan relays, filter dryers, fuses, hard start kits, limit controls, manufacturer installed controls, non-Wi-Fi controlled standard thermostats, Schrader type valve cores, service port valve caps, sight glasses, standard thermostat sub-bases, thermal expansion valves, thermal fuses, time delay controls, transformers, visible and accessible condensate lines, and visible refrigerant leaks. Coverage provides for repairs or replacement of parts only. Your system will not be replaced.
Not covered: Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 10-day waiting period before you can make a service call, giving you less than 12 full months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.

Frequently asked questions

What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of a central forced-air heat pump/air conditioning system fueled by electricity that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence: Auxiliary heat strips, blower motors, blower wheels, capacitors, circuit boards, condensate pumps, condenser fans and blades, condenser fan motors, contactors, exposed and accessible low voltage wiring, fan controls, fan relays, filter dryers, fuses, hard start kits, limit controls, manufacturer installed controls, non-Wi-Fi controlled standard thermostats, Schrader type valve cores, service port valve caps, sight glasses, standard thermostat sub-bases, thermal expansion valves, thermal fuses, time delay controls, transformers, visible and accessible condensate lines, and visible refrigerant leaks. Coverage provides for repairs or replacement of parts only. Your system will not be replaced.
What's not covered?
Outdoor thermostats, refrigerant, sheet metal work, inspections, seasonal turn on/offs, maintenance work and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Who are NY repairs conducted by?
HomeServe USA Energy Services, LLC, Nassau County HIC Lic. # H36015000 & H36015001. Suffolk Lic. # 51571-RE, 51572-RE, 51573-RP, 51574-RP, & 52362-H. Where required by law, a local licensed contractor will handle certain portions of the work. NYC HIC Lic. # 1464692-DCA. HomeServe PH NYC, 4295 Arthur Kill Rd, Staten Island, NY, Aaron Shakarchi, NYC Plumber Lic. #2231. HomeServe PH LI, 1307 Manatuck Blvd, Bay Shore, NY 11706, Nassau County HIC Lic. # H36421000, Tim Christie, MP Lic. # 121-P, 2717, 0804 PR, B80804NR, 804, 1923, 869, 361, 9546, 2016-089, 6768, 4978, 215, 156, 41330, PL-2018-35, M000234, & 121-P.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 10-day waiting period before you can make a service call, giving you less than 12 full months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

HomeServe USA Repair Management Corp (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. NY repairs are conducted by HomeServe USA Energy Services, LLC; Nassau County HIC Lic. H36015000 & H36015001. Suffolk Lic. # 51571-RE, 51572-RE, 51573-RP, 51574-RP, & 52362-H. NYC HIC Lic. #1464692-DCA. HomeServe PH NYC, 4295 Arthur Kill Rd, Staten Island, NY, Aaron Shakarchi, NYC Plumber Lic. # 2231. HomeServe PH LI, 1307 Manatuck Blvd, Bay Shore, NY 11706, Nassau County HIC Lic. # H36421000, Tim Christie, MP Lic. # 121-P, 2717, 0804 PR, B80804NR, 804, 1923, 869, 361, 9546, 2016-089, 6768, 4978, 215, 156, 41330, PL-2018-35, M000234, & 121-P.

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