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Water Heater Repair and Replacement Rail
30 Day Money Back Guarantee
Why choose this plan:
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- 90-day wait applies for water heater replacement
- One-year guarantee on all covered repairs
What's covered
- Drain and gas valves
- Pilot light
- Burner supply tube and assembly
- Temperature control
- Main burner
Replacing a 40 gallon water heater can cost an average of $1,400‡.
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
Overview
You depend on hot water for showering, washing and laundry. Problems with your natural gas water heater can be a major inconvenience, and finding a qualified professional can be time-consuming and costly. As a homeowner, you may be financially responsible for repairs to your water heater.
Price includes a 50% off instant rebate per month for your first year. The Water Heater Repair and Replacement Plan provides, up to the benefit amount, for the covered cost to repair or replace a tank-based electric, natural gas or propane water heater that is damaged due to normal wear and tear. If your water heater is deemed beyond repair, you can apply the balance of your repair plan's benefit amount to a like-for-like replacement.
Important coverage information
Eligible
- An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your water heater before enrollment; your entire water heater is shared with a 3rd party or covered by a homeowners’ association or the like; or your water heater is commercial grade, larger than 100 gallons, is installed on a roof, tankless, solar, geothermal, oil, hanging tank-based, or combination home heating/domestic hot water unit; or is not installed according to manufacturer specifications
Exclusions
- Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the electric, natural gas or propane water heater that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Jacket and interior doors, heat exchangers, exhaust venting, expansion tanks, non-flexible water supply and delivery piping, electrical service wiring, damage due to restricted lines or water pressure over 80 P.S.I, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned pro rata price (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as Water Protection Plan.
Frequently asked questions
, with corporate offices located at , is an independent company separate from FPL Home. FPL Home is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, Northcoast Warranty Services, 800 Superior Avenue E, 21st Floor, Cleveland, OH 44114. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from FPL Home.
Water Heater Repair and Replacement for only $4.74/mo.