Interior Plumbing and Drainage System Coverage

Eligibility: An owner of both a residential home permanently secured to the ground and the land it is located on may be eligible for coverage. Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your interior plumbing and drainage system prior to enrollment. If you own a residence that has multiple units, you must purchase a service agreement for each individual unit for any one unit to be eligible. If you live in a development community with a condominium, co-op or homeowners association, your interior plumbing and drainage system may not be an individual homeowner's responsibility, so please check with your association before accepting this coverage.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, partially or permanently blocked interior plumbing and drainage system within your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Appliances; repair or replacement of fittings or fixtures, e.g., water tanks, water heaters, radiators, bathroom fittings, faucets, toilets, baths, shower pans, shower/bath diverters and sinks, pressure reducing valves and backflow prevention devices, pumps or grinders; any non-conforming drain line, such as a basement or storm drain; thawing of frozen pipes; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement of this line. If you find you have similar coverage, you can contact HomeServe to cancel and you will receive a refund of your service agreement fee less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract and is billed on a monthly basis. Your service agreement will be automatically renewed annually at the then-current renewal price. HomeServe is an independent company, separate from your utility company providing emergency home repair services and protection solutions to homeowners across the U.S.