Cooling System Coverage

Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes and apartments. Recreational vehicles and properties used for commercial purposes are not eligible. If you own a multifamily residence or multiple units, you must provide the specific unit mailing address for each service agreement you purchase. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your cooling system prior to enrollment, or if you have a cooling system that use refrigerant other than R-22 or similar, R-410a or has non-compliant components, or is a, capacity exceeding five tons; ammonia cooling, window, through the wall, hanging, geothermal heat pump or combination ambient heat/domestic hot water heating unit, If your entire heating system is shared with any third party or covered by a homeowners’, condominium or like association, or is not installed according to manufacturer specifications, then you are not eligible. If your home has multiple cooling systems, you must purchase a service agreement for every individual cooling system. In GA, properties containing more than two dwelling units are not eligible.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the following electric central air conditioning system parts, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors; circuit boards and internal fuses or breakers; condensate pumps; condenser motor and fan; contactor switches; delay timer; fan controls and relays; filter dryer; high and low pressure switches; limit controls; up to one pound of refrigerant (excluding maintenance recharges which are not covered); relays; transformers and valves.
Not Covered: Air ducts, A/C coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, thermostats or thermostat wiring; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. For E-Z Pay, credit card or debit card customers: regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price.