30 Day Money Back Guarantee
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Benefits
- $8,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Why You Should Get a Plan
Replacing section of natural gas supply line, repairing a gas safety shutoff valve and repairing a section of pipe to your furnace costs an average of $876‡.
Gas line problems can cause:
- inefficient or non-working heating and hot water system
- issues with gas appliances
- rotten egg odor smell inside or outside your home
As a homeowner, you are responsible for the natural gas line in your home, and you will have to arrange and pay for any necessary repairs. This illustration shows the location of your gas line. Note: If you suspect you have a gas leak, please leave the area and call your gas company or 911 immediately. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Gas lines that branch off before entering your home or exit your home to supply an exterior appliance, shut off valves and appliance connectors
- Leak testing
- Replace section of natural gas supply
- Repair/replace gas safety shutoff valve
- Repair section of pipe to your furnace
- Restoration to any area disturbed by the repair that is on your property and outside your residence. See Terms & Conditions for more information.
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Overview
Coverage makes dealing with covered repairs easy. You simply call the 24/7 hotline to schedule a repair and we'll send a qualified contractor to handle the problem, plus we take care of the repair bill up to the covered benefit amount.
A repair plan from HomeServe lets you rest easy when an unexpected home emergency happens, helping you get your affected system back up and running, with no out-of-pocket expense to you for covered repairs. Repairs are guaranteed for one year, giving you long-lasting peace of mind.
Important coverage information
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase. If your gas line extends beyond the walls of your home, you must own the land on which it is located. You are not eligible if your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners association or the like. In IA, properties with more than 4 dwelling units are not eligible
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a gas line, for which you have sole responsibility, from the meter or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a gas line, for which you have sole responsibility, from the meter or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace a gas line, for which you have sole responsibility, from the meter or external propane tank outlet connection up to and including the connectors to each natural gas/propane appliance on your property, whether inside or outside your residence, up to and including the appliance connectors on the extension gas lines that exit your home, that is damaged due to normal wear and tear, not accident or negligence.
What's not covered?
Meter moves or replacements except when required by local code; appliances, fixtures or pressure regulating devices; lines not supplied by a utility; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dominion Energy, Inc. and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604.. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Dominion Energy North Carolina. Dominion Energy North Carolina and HomeServe entered into an agreement to introduce these plans to Dominion Energy North Carolina’s customers.
Gas Line Coverage for only $2.95/mo.