Appliance Repair - Clothes Washer, Clothes Dryer, Kitchen Refrigerator, Refrigerator Ice Maker, Range and Dishwasher Image
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Appliance Repair - Clothes Washer, Clothes Dryer, Kitchen Refrigerator, Refrigerator Ice Maker, Range and Dishwasher

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Important coverage information

Eligible

  • An owner of a residential single structure, or a unit within a structure, may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes, condominiums, apartments, and mobile homes
Additional limitations apply. See more. See less

Not Eligible

  • Recreational vehicles, appliances, or property used for commercial purposes or if your appliances are shared with any third party or covered by a homeowners’, condominium or like association
  • If you are aware of any pre-existing conditions, defects or deficiencies with your appliances prior to enrollment, or if your appliances are not installed according to manufacturer specifications or building codes
Additional limitations apply. See more. See less

Exclusions

  • Refrigerator and/or freezer compressors, Freon systems, washing machine transmissions, clutch/brake assemblies, stator/rotors, tub/tub seals and bearings, rubber door boots, range timers/clocks, range exhausts and self-cleaning functions, dishwasher racks, refrigerator shelves, door hinges, refrigerator door ice and/or water dispensers, ice bucket/auger assemblies, ice machines, appliance venting, exhaust motors, power cords, household electric or plumbing systems; any repair when the cost of parts and labor would be more than the value of the appliance in its condition at the time of service call; Replacement of the Appliance; Appliances covered by a manufacturer’s warranty; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: A single structure or a single unit within a structure, owned by you, used and zoned only for residential occupancy (“Residence”) is eligible. Residences include single family homes (inclusive of manufactured housing),townhomes, condominiums, apartments, and mobile homes. If uou own multiple units, You must provide the specific Unit mailing address for each Service Agreement You purchase. Any recreational vehicle, appliance, or property used for commercial purposes, including daycare centers, nursing homes, and long-term care facilities, is not eligible. If you are aware of any pre-existing conditions, defects or deficiencies with your Appliances prior to the start date of your first term, then you are not eligible for this coverage. Appliances that are entirely shared with any third party, covered by a homeowners’, condominium or like association, are not eligible. In addition, if you have a freezer smaller than eight (8) cubic feet, then you are not eligible for this coverage.
Benefit Details: There is a $25 fee per service call. We will arrange and pay for the repair of the below listed parts and components of one (1) of each of the following residential appliances (“Appliance(s)”), for which You have sole responsibility, that are located inside Your Residence, and that fail to perform their fundamental operation(s) in normal service due to normal wear and tear: Clothes Washer: Front loading clothes washers: door locks; door latches; door strikes. Top loading clothes washers: actuators; agitators; agitator dogs; agitator drive blocks; control magnets; lid switches; motor couplings; spin drive blocks; tub cover assemblies. General parts: belts; capacitors; drain hoses; drain pumps; fill hoses; fuses; inlet water valves; internal hoses; motors; pulleys; pump assemblies; pump gaskets; pump motors; relays; temperature selector switches; timers; timer knobs; transformers; water level pressure switches and tubes; control boards (once per life of Appliance); touch pads (once per life of Appliance). Clothes Dryer: Electric clothes dryers: heater elements; heater element switches; motor start switches. Gas clothes dryers: all burners; coil kits; flame sensors; gas valves (once per life of Appliance); igniters; pilot burners; regulators; thermocouples. General parts: belts; blower wheels; door catches; gaskets; switches; drum felts; glides; bearings; rollers; fuses; limit controls; lint filters; motors; pulleys; selector switches; start switches; terminal blocks; thermostats; timers; timer knobs; control boards (once per life of Appliance); touch pads (once per life of Appliance). Range: one (1) oven and one (1) cooktop. Electric ranges: bake/broil relays; heater elements; heater element switches; surface element receptacles; transformers. Gas ranges: all burners; gas valves (once per life of Appliance); igniters; igniter switches; pilots; regulators; spark modules; thermocouples. General parts: door springs; electronic range controls (ERC) (once per life of Appliance); fuses; gaskets; oven sensors; relay boards; seals; selector switches; thermostats; touch pad membranes (once per life of Appliance). Refrigerator: Air flow systems; capacitors; condenser fans; condenser fan blades and motors; control boards (once per life of Appliance); defrost heaters; defrost thermostats; defrost timers; door switches; drain heaters; evaporator fans; evaporator fan blades and motors; external overloads; fan switches; light switches; thermostats. In addition, we will drain blockages. Refrigerator Ice Maker: Shut-off arms, water inlet valves, optic boards, receiver parts. In addition, we will replace the refrigerator ice maker once per life of your refrigerator. Dishwasher: Belts; bimetal triggers; control boards (once per life of Appliance); door baffles; gaskets; door latches; door springs; door switches; drain valves; electrical controls; switches; fan controls; fan motors; fill valves; fuses; heating elements; limit controls; pulleys; pump/motor assemblies (once per life of Appliance); relays; soap dispensers; spray arms; spray arm supports; thermostats; timers (once per life of Appliance); touch pads (once per life of Appliance); tub seals; water level switches.
Not Covered: We will not be responsible for any of the following: Damages, losses and expenses, whether from negligence or otherwise, caused by you or any person or entity other than us or HomeServe or unusual circumstances, meaning a natural disaster, act of God (such as fires, explosions, earthquakes, drought, tidal waves and floods), war, riots, hostilities, strikes or work slowdowns or acts or threats of terrorism. Excluded damages which include, for example, damages necessary to reasonably access the repair area. Your rights and remedies may vary depending on the state where your residence is located. Any correction, upgrade, inspection, or preventive maintenance of your existing appliance, not directly related to the necessary repair, in order to meet any code, law, regulation, or ordinance. Appliances or appliance components that are not installed, maintained or used according to manufacturer specifications or applicable code. Repair or replacement if the failure is caused by abuse, theft, vandalism, accident, freezing, power surges, or electric, gas, or water outages. Failure of appliances otherwise covered by a manufacturer’s warranty. Any repair when the cost of parts and labor would be more than the value of the appliance in its condition at the time of the service call. Appliance installation or disconnection, not directly related to the necessary repair. Assessing, remediating, or abating mold or notifying you of any mold that may be present in your residence. Repair or of any part of your appliances that is not expressly stated to be covered in “What’s Covered”.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. There is a $25 fee per service call.
Cancellation: Cancel any time by calling HomeServe at 1-833-500-2623. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.

Frequently asked questions

What’s Covered?
Replacing a weatherhead and meter base can cost an average of $687‡.
What's not covered?
Refrigerator and/or freezer compressors, Freon systems, washing machine transmissions, clutch/brake assemblies, stator/rotors, tub/tub seals and bearings, rubber door boots, range timers/clocks, range exhausts and self-cleaning functions, dishwasher racks, refrigerator shelves, door hinges, refrigerator door ice and/or water dispensers, ice bucket/auger assemblies, ice machines, appliance venting, exhaust motors, power cords, household electric or plumbing systems; any repair when the cost of parts and labor would be more than the value of the appliance in its condition at the time of service call; Replacement of the Appliance; Appliances covered by a manufacturer’s warranty; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. There is a $25 service call fee.
Where can I buy additional Appliance repair plans?
To purchase additional Appliance repair plans for your Standalone Freezer and Garbage Disposal, please call 1-855-336-2465. You must purchase the Appliance Repair-Clothes Washer and Dryer, Range, Refrigerator, Refrigerator Ice Maker and Dishwasher repair plan before purchasing additional Appliance repair plans.
What should I know about Clothes Washer coverage?
Replacing a weatherhead and meter base can cost an average of $687‡.
What should I know about Clothes Dryer coverage?
Replacing a weatherhead and meter base can cost an average of $687‡.
What should I know about Range coverage?
Replacing a weatherhead and meter base can cost an average of $687‡.
What should I know about Refrigerator coverage?
Replacing a weatherhead and meter base can cost an average of $687‡.
What should I know about Refrigerator Ice Maker coverage?
Replacing a weatherhead and meter base can cost an average of $687‡.
What should I know about Dishwasher coverage?
Replacing a weatherhead and meter base can cost an average of $687‡.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dominion Energy, Inc. and offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038.. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Dominion Energy North Carolina. Dominion Energy North Carolina and HomeServe entered into an agreement to introduce these plans to Dominion Energy North Carolina’s customers.

Appliance Repair - Clothes Washer, Clothes Dryer, Kitchen Refrigerator, Refrigerator Ice Maker, Range and Dishwasher for only $12.95/mo.

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