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Exterior Water Service Line Plus Restoration Rail
Terms & Conditions
Exterior Water Service Line
Terms & ConditionsWater Service Line Restoration
Terms & Conditions30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a water service line costs an average of $2,832‡.
If your water service line fails, it can cause:
- a visible water leak in your yard
- low water pressure
- water leaks in your basement
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
Exterior Water Service LineWater Service Line Restoration
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Benefits
Annual Benefit
- Exterior Water Service Line - $10,000
- Water Service Line Restoration - Unlimited
Service
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Service Line Restoration: Unlimited/$1,000 per call
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Overview
As your home ages, so does the exterior water service line that brings fresh water to your house. If this line breaks or leaks due to ground shifting or extreme temperatures, you could be faced with an expensive repair bill. There's no way to prevent a water service line emergency. Be prepared with an affordable repair plan called Exterior Water Service Line Coverage.
Basic homeowners insurance does not typically cover damage due to normal wear and tear. Be prepared with an affordable repair plan called Exterior Water Service Line Coverage. Help get protection from the high cost of covered repairs with a home service repair plan from HomeServe, which includes $10,000 annually with multiple service calls.
Important coverage information
Eligible
- An owner of both a residential home permanently secured to the ground and the land it is located on
- You must be enrolled in Water Line Replacement Coverage to be eligible for Water Line Preferred Restoration Coverage
Not Eligible
- If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment
- Recreational vehicles or homes on wheels and properties used for commercial purposes
- If you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line
Exclusions
- Repair to any water line that branches off the main water service line, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
- Any additional restoration to: an entire paved surface in order to match color or texture; any portion of your property that you share with or is owned by a third party or is covered by a homeowners', condominium or like association; outbuildings; sprinkler/irrigation systems, ponds, waterfalls, or other water structures, fields, meadows, pastures or wooded areas; sod, grass, shrubs, or trees that have died or failed to grow due to lack of ongoing care or maintenance; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking, low pressure, or permanently blocked exterior water service line, for which you have sole responsibility, from your property boundary or external wall of your well casing to the external wall of your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Repair to any water line that branches off the main water service line, thawing of frozen pipes, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your form is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. For E-Z Pay, credit card or debit card customers: regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price.
Eligibility: You must be enrolled in the Water Line Replacement Program (the Base Plan) to be eligible for the Water Line Preferred Restoration Program. You are not eligible for Water Line Preferred Restoration for any pre-existing damages, excavations or disturbances to your property.
Benefit Details: In addition to the basic restoration provided in your Base Plan, your pavement, yard or landscaping disturbed or excavated as part of a repair covered under your Base Plan is eligible for additional restoration, up to the benefit amount, including: sod; mulch; shrubs not exceeding 5 gallons; trees not exceeding 6 feet; resetting bricks and stones for sidewalks, driveways, walls, and patios; and patching or repairing asphalt or concrete sidewalks, driveways, steps, porches, and patios.
Not covered: Any additional restoration to: an entire paved surface in order to match color or texture; any portion of your property that you share with or is owned by a third party or is covered by a homeowners', condominium or like association; outbuildings; sprinkler/irrigation systems, ponds, waterfalls, or other water structures, fields, meadows, pastures or wooded areas; sod, grass, shrubs, or trees that have died or failed to grow due to lack of ongoing care or maintenance; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable.)
Renewal: The plan is annual. For credit card or debit card customers, unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. Payments are automatically debited from the bank/checking account of your choice as your payment becomes due. HomeServe is an independent company, separate from your utilities company.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Dominion Energy. Dominion Energy is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Dominion Energy.
Exterior Water Service Line Plus Restoration for only $7.48/mo.