30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a water service line costs an average of $2,661.*
Replacing a water service line costs an average of $2,832‡.
- a visible water leak in your yard
- water leaks in your basement
- low water pressure
*National average repair costs as of June 2020. No charge for covered repairs up to your benefit amount.
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What's Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Restoration of your pavement, yard, or landscaping disturbed or excavated as part of a covered repair on your property
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Overview
As your home ages, so does the exterior water service line that brings fresh water to your house. If this line breaks or leaks due to ground shifting, pipe aging, corrosion or extreme temperatures, you could be faced with an expensive repair bill. There's no way to prevent a water service line emergency.
Basic homeowners insurance does not typically cover damage due to normal wear and tear. Be prepared with an affordable repair plan called Exterior Water Service Line Plus Coverage. Help get protection from the high cost of covered repairs with a home service repair plan from HomeServe, which includes an unlimited annual benefit. Eligible homeowners can receive up to $1,000 per covered water service line repair for additional restoration. -
Benefits
- Unlimited annual benefit amount
- Exterior Water Service Line: Unlimited service calls (Unlimited per call)
- Water Service Line Restoration: Unlimited service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior water service line before enrollment; or your entire exterior water service line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What should I know about Water Service Line Coverage?
Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line for which you have sole responsibility, from your property boundary or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit. Not covered: Branch lines, frozen lines, restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Columbia Service Partners, Inc. (CSP), is an independent company not affiliated with Columbia Gas®. This service plan is not a regulated utility service and is not provided or guaranteed by the utility, Columbia Gas. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Columbia Gas.
CSP, a subsidiary of HomeServe USA Corp. (“HomeServe”), with corporate offices located at 4000 Town Center Boulevard, Suite 400, Canonsburg, PA 15317, offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604.
Exterior Water Service Line Plus Coverage for only $5.59/mo.