Premier Exterior Line Rail
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Why Choose this Plan
Repair or replacement of an exterior water line or sewer/septic line can cost thousands of dollars.‡
If your water service or sewer/septic line fails, it can cause:
- low water pressure
- water leaks or sewage in your basement
- water leaks or sewage in your yard
As a homeowner, you may be responsible for the exterior water or sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
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Overview
Overview
A repair plan gives you peace of mind against surprise breakdowns. If faced with a problem, you call our call center and we'll send a trusted contractor to handle the repair. Plus, we'll foot the bill for covered repairs, up to the benefit amount and your repair is guaranteed for one year.
HomeServe helps eligible homeowners navigate the stress and costs of exterior sewer/septic and water line problems, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is, plus you get a benefit amount to cover restoration to your pavement, yard or landscaping disturbed by the covered repair. -
Benefits
Annual Benefit
- Exterior Sewer/Septic Line - Unlimited
- Sewer/Septic Line Restoration - $1,000
- Exterior Water Service Line - Unlimited
- Water Service Line Restoration - $1,000
Service
- Exterior Sewer/Septic Line: Multiple service calls up to annual benefit
- Sewer/Septic Line Restoration: Multiple service calls up to annual benefit
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Service Line Restoration: Multiple service calls up to annual benefit
Important coverage information
Eligible
- To be eligible, you must own both the residential single structure and the land it is located on
Not Eligible
- If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your system(s) before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners' association or the like; or your exterior sewer/septic line previously had roots removed or failed a smoke or dye test, camera inspection or any other proactive test without resolution
Exclusions
- Damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances and the following product-specific exclusions: Exterior Water Service Line: Frozen lines, branch lines, any tanks or appliances. Exterior Sewer/Septic Line: Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, branch lines. Restoration does not cover replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following that have experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Exterior Water Service Line: The line from your utility's responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Exterior Sewer/Septic Line: The sewer line from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, including branch drains from the point they exit the home to the point they re-enter the home. Repair or replacement of non-functioning backflow prevention devices is also included. Restoration to your pavement, yard or landscaping disturbed as part of a covered water or sewer/septic line repair is included, up to the benefit limit.
Not covered: Damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances and the following product-specific exclusions: Exterior Water Service Line: Frozen lines, branch lines, any tanks or appliances. Additional exclusions apply. Exterior Sewer/Septic Line: Non-conforming drain lines, septic/collection tanks, leaching fields, grinder pumps, branch lines. Additional exclusions apply. Restoration does not cover replacement of any artificial grass or plants, restoration to water structures, pastures or wooded areas. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from CenterPoint Energy and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from CenterPoint Energy. CenterPoint Energy and HomeServe entered into an agreement to introduce these plans to CenterPoint Energy’s customers.
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