Water Heater Repair and Replacement Rail
$7.49/mo.
30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a 40 gallon water heater can cost an average of $1,400‡.
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you may be responsible for the water heater in your home, and you may have to arrange and pay for any necessary repairs. Below are some examples of covered water heater components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Burner supply tube and assembly
- Drain and gas valves
- Pilot light
- Temperature control
- Main burner
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Overview
A water heater plan from HomeServe helps you navigate the repair process. Simply call the 24/7 hotline to schedule a repair. We'll send a qualified contractor to perform the repair and we'll foot the covered repair bill up to the benefit amount.
Water heater breakdowns can be stressful. A plan from HomeServe helps take the worry out of unexpected water heater issues with repairs guaranteed for one year, providing additional peace of mind. And if your system is unrepairable, the balance of your annual benefit amount can be applied towards a like-for-like replacement. -
Benefits
Annual Benefit
- Gas/Electric Water Heater Only - $850
Service
- Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
Important coverage information
Eligible
- Residential homeowner with sole responsibility for the electric, natural gas or propane water heater.
- An owner of both a residential home permanently secured to the ground and the land it is located on
Not Eligible
- If you are aware of any pre-existing conditions, defects or deficiencies with your water heater, or if you have a commercial grade, larger than 100 gallon, tankless, solar, geothermal, oil, hanging or combination home heating/domestic hot water unit.
- Recreational vehicles or homes on wheels and properties used for commercial purposes
Exclusions
- Removal or disposal of old water heater; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Eligibility: An owner of a residential single structure, or a unit within a structure may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), townhomes, condominiums and mobile homes. Recreational vehicles and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your water heater prior to enrollment, or if your water heater is instant-on, low boy gas, larger than 66 gallon, tabletop, tankless, solar, or designed or used for the recirculation of potable water as part of a heating system, (e.g. Apollo and MoreFlow). If you do not buy a plan for every water heater you own, the largest water heater serving the main/first floor of your home will be covered unless you call to designate a different water heater within 30 days of enrollment. If your entire water heater is shared with any third party or covered by a homeowners', condominium or like association, then you are not eligible. Only the following standard water heaters are eligible: electric: 30-66 gallon; 30-40 gallon 110V or 220V single element; 40-66 gallon tall or low boy dual element; 40-66 gallon tall gal; 40-66 gallon mobile home type. gas: 40-66 gallon including power vent/direct vent; 40-66 gallon mobile home type.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a standard electric or gas water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Removal or disposal of old water heater; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. HomeServe is an independent company separate from your utilities company.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a standard electric or gas water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Removal or disposal of old water heater; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. HomeServe is an independent company separate from your utilities company.
Frequently asked questions
What should I know about Water Heater Repair and Replacement?
Coverage provides, up to the benefit amount, for the covered cost to repair or replace a covered electric or gas water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. If your water heater must be replaced, up to an additional $500 is available for local code compliance. Water heater removal and disposal is also included. Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Cleveland Water and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Cleveland Water. Cleveland Water and HomeServe entered into an agreement to introduce this plan to Cleveland Water’s customers.
Water Heater Repair and Replacement for only $7.49/mo.