Eligibility: An owner of both a residential single structure that is permanently secured to the ground and the land it is located on may be eligible for coverage. This includes single family homes (inclusive of manufactured housing) duplexes and townhomes. Recreational vehicles and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your exterior water service line prior to enrollment or if your exterior water service line is more than 500 feet in length. If your entire exterior water service line is shared with any third party or covered by a homeowners', condominium or like association, then you are not eligible.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair or replace a single leaking, low pressure, or blocked exterior water service line, for which you have sole responsibility, from your utility's responsibility to the water meter or main shut-off valve inside your home, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Any water line that branches off the main water service line; shared line that provides service to multiple properties or secondary buildings; line connected to well, cistern or not connected to a water company system; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. HomeServe is an independent company separate from your utilities company.
Eligibility: An owner of both a residential single structure that is permanently secured to the ground and the land it is located on may be eligible for coverage. This includes single family homes (inclusive of manufactured housing), duplexes and townhomes. Recreational vehicles and properties used for commercial purposes are not eligible. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line. If your entire exterior sewer/septic line is shared with any third party or covered by a homeowners', condominium or like association, then you are not eligible.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair a single blocked sewer line, for which you have sole responsibility, that takes wastewater away from the external wall of your home up to your utilityÂ?s responsibility, or septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Septic tanks, leach beds, sand mounds, check valves, backflow prevention devices, pumps, or any other type of electrical or mechanical device, rain runoff pipes, gray water removal pipes, or any non-conforming drain line (such as a basement or storm drain); shared line that provides service to multiple properties or secondary buildings; repairs to multiple line systems, any line that branches off your main line, or any secondary lines exiting your home; repair to your line if your cleanout(s) is/are inaccessible, missing, broken, or not installed up to code; snaking from roofs or toilets; repair due to failed dye and/or smoke tests or third party inspections of any kind; replacement of your entire sewer/septic line; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. HomeServe is an independent company separate from your utilities company.