Exterior Electrical Coverage Rail
$2.24/mo.
$4.49/mo.
50% off your first year
30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a weatherhead and meter base can cost an average of $687‡.
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Weatherhead
- Insulator
- Riser
- Meter base
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Benefits
Annual Benefit:
- Exterior Electric Line - $5,000
Service:
- Exterior Electric Line : Multiple service calls up to annual benefit
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Overview
Coverage makes dealing with covered repairs easy. You simply call the 24/7 hotline to schedule a repair and we'll send a qualified contractor to handle the problem, plus we take care of the repair bill up to the covered benefit amount.
A repair plan from HomeServe lets you rest easy when an unexpected home emergency happens, helping you get your affected system back up and running, with no out-of-pocket expense to you for covered repairs. Repairs are guaranteed for one year, giving you long-lasting peace of mind.
Important coverage information
Eligible
- An owner of both a residential single structure that is not intended to be moved and the land it is located on
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps. In IA, properties with more than 4 dwelling units are not eligible
Exclusions
- Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply.
Eligibility: An owner of both a residential single structure that is not intended to be moved and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; your exterior electrical system is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details:Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent overhead or underground wiring, and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear or damaged by falling trees, tree branches, high winds, or ice, not accident or negligence. Frayed wiring that is still functional is also covered.
Not Covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. City Utilities does not provide or administer coverage under service contracts between its customers and HomeServe, nor is City Utilities a party or a guarantor as to any such service contracts. City Utilities in no way warrants or is liable for the work or performance of HomeServe. City Utilities’ partnership with HomeServe is offered at no cost to City Utilities and no payment received by City Utilities from its customers is used to promote or administer the program. HomeServe pays for all aspects of its program, including marketing, customer service, and repairs.
Benefit Details:Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent overhead or underground wiring, and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear or damaged by falling trees, tree branches, high winds, or ice, not accident or negligence. Frayed wiring that is still functional is also covered.
Not Covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms. City Utilities does not provide or administer coverage under service contracts between its customers and HomeServe, nor is City Utilities a party or a guarantor as to any such service contracts. City Utilities in no way warrants or is liable for the work or performance of HomeServe. City Utilities’ partnership with HomeServe is offered at no cost to City Utilities and no payment received by City Utilities from its customers is used to promote or administer the program. HomeServe pays for all aspects of its program, including marketing, customer service, and repairs.
Frequently asked questions
What should I know about Exterior Electrical Line Coverage?
What’s covered: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent overhead or underground wiring, and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear or damaged by falling trees, tree branches, high winds, or ice, not accident or negligence. Frayed wiring that is still functional is also covered. Not covered: Damage or failure due to disconnection or interruption to the main electrical supply; transformers; generators; non-utility supplied power and/or lines; appliances; meter pedestals; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from City Utilities and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from City Utilities. City Utilities and HomeServe entered into an agreement to introduce these plans to City Utilities’ customers.
Exterior Electrical Coverage for only $2.24/mo.