30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing a weatherhead and meter base can cost an average of $687‡.
Problems with your exterior electrical wiring system can cause:
- a power outage
- exposed electrical wires
- flickering lights
As a homeowner, you are responsible for some components of the exterior electrical system on your property, and you must arrange and pay for any necessary repairs. This illustration shows the location of some of these components. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Insulator
- Riser
- Meter base
- Service entrance conductor
- Weatherhead
- Failed permanent electrical wiring
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Benefits
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
Exterior electrical component failures can be caused by aging of the power line, tripped breakers, ground settling, weatherhead corrosion, a loose entrance cable, a broken meter socket, or a loose breaker. It can be expensive to repair or replace your home's exterior electrical components.
Help safeguard your finances against the costs of emergency repairs with a home service repair plan from HomeServe. Eligible homeowners can select Exterior Electrical Coverage, which provides up to $3,000 in annual coverage with multiple service calls for covered repairs. This optional coverage can help ensure that your exterior electric line can be fixed by a licensed and insured professional in a timely manner.
Important coverage information
Eligibility: To be eligible, you must own both the residential single structure and the land it is located on. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your exterior electrical system before enrollment; or your exterior electrical system is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility's responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered.
Not Covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines, appliances, meter pedestals, lines to any other structure other than your home, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by Black Hills Energy. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. Charges for the HomeServe program will be billed on your Black Hills Energy bill. Failure to pay the total amount of the charges owed on your Black Hills Energy bill may result in cancellation of your HomeServe program.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility's responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered.
Not Covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines, appliances, meter pedestals, lines to any other structure other than your home, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by Black Hills Energy. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill. Charges for the HomeServe program will be billed on your Black Hills Energy bill. Failure to pay the total amount of the charges owed on your Black Hills Energy bill may result in cancellation of your HomeServe program.
Frequently asked questions
What should I know about Exterior Electrical Coverage?
What's covered: Coverage provides, up to the applicable benefit limit, to repair or replace the broken, failed or hazardous permanent high voltage overhead or underground wiring, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility's responsibility and the exterior wall of your home, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Frayed high voltage wiring that is still functional is also covered. Not covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines, appliances, meter pedestals, lines to any other structure other than your home, and damage from accidents, negligence or otherwise caused by you, wildlife, others or unusual circumstances. The meter that measures the amount of electricity used is not covered by this plan, but it is covered by Black Hills Energy. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to purchase in this service plan will not affect the terms of your service or your ability to purchase your utility service from Black Hills Energy.
Black Hills Energy is compensated by HomeServe for the right to use the Black Hills Energy brand and billing services.
Exterior Electrical Line Coverage for only $2.74/mo.