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30 Day Money Back Guarantee
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Why Choose this Plan
Repairing the condenser motor fan and circuit board in your A/C unit can cost an average of $1,024‡.
How a cooling system failure can affect your home:
- A bad condenser can cause the fan to blow but not cool
- Circuit board failure can cause the breaker to keep tripping
As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What’s Covered
- Capacitors and circuit boards
- Condenser motor and fan
- Fan controls, relays and filter dryer
- Relays, transformers and valves
- Equipment fuses
- Standard thermostats with sub-base
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Overview
A lot can go wrong with your central A/C system. Drains can clog, motors can burn out, and fuses can blow. It may be your responsibility to keep your central air conditioning functioning properly. Let a repair plan from HomeServe help protect you from the expense and bother of emergency home repairs.
Cooling system problems can be caused by many things. Capacitors, circuit boards and internal fuses or breakers, condensate pumps, condenser motors and fans, and contactor switches are among the covered culprits. Don't sweat high repair costs with a Cooling Repair Program. -
Benefits
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligible
- An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Not Eligible
- If your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant other than R-22 or similar, R-410a; has non-compliant components; exceeds 5 tons capacity; is a ductless, ammonia cooling, window, through the wall, hanging, or heat pump unit; or is not installed according to manufacturer specifications
Exclusions
- Air ducts, air cleaners, air filters, a/c coils, ductwork, registers, grills, rain covers, guards, shields, asbestos coverings, balancing of system, disconnect boxes, condensate drain clearing or seasonal turn-ons/turn-offs, compressors, refrigerant leaks, condenser coils, condenser pads, snow legs, evaporator coils, refrigerant coils, or refrigerant; refrigerant conversions; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details:Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed electric central air conditioning system parts for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors, circuit boards, circuitry, equipment fuses, condenser fan motors, fan, fan pulleys, fan bearings, fan shafts, fan belts, relays, standard thermostats with sub-base, transformers, wiring, diagnostics and transportation. There is a $25 fee per service call.
Not Covered: air ducts, air cleaners, air filters, a/c coils, ductwork, registers, grills, rain covers, guards, shields, asbestos coverings, balancing of system, disconnect boxes, condensate drain clearing or seasonal turn-ons/turn-offs, compressors, refrigerant leaks, condenser coils, condenser pads, snow legs, evaporator coils, refrigerant coils, or refrigerant; refrigerant conversions; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal:The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Duquesne Light Company. Duquesne Light Company is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Duquesne Light Company.
Cooling Repair Program for only $4.95/mo.