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30 Day Money Back Guarantee
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Why Choose this Plan
Replace section of natural gas supply line costs an average of $265‡.
Interior gas line problems can cause: rotten egg odor smell inside or outside your home, inefficient or non-working heating and hot water system, and issue with gas appliances
‡National average repair costs as of January 2023. No charge for covered repairs up to your annual benefit amount.
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What’s Covered
- Repair/Replacement of leaking or broken gas line
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Overview
Problems with your home’s natural gas line may happen due to an aging or deteriorating pipe, valve or fitting. It may be your responsibility to repair your privately-owned gas line. Help protect yourself against the high cost of repairs with a Gas Line Replacement Program from HomeServe. If you use natural gas to heat your home or run appliances, you know how important it is to keep things working. Help protect yourself against expensive repairs to your home’s gas line with a home service plan from HomeServe.
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Benefits
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligible
- Residential homeowner with sole responsibility for the gas line.
Not Eligible
- Mobile, manufactured and multi-unit dwellings: may be eligible so please see Eligibility section below for details
- Recreational vehicles and properties used for commercial purposes
Exclusions
- Gas lines running to external appliances and fixtures; movement or replacement of the meter, unless required by local code and it is directly related and necessary to complete a repair; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair or replace the leaking or broken gas line, for which you have sole responsibility, from your utility's responsibility to the exterior foundation of your home, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Gas lines running to external appliances and fixtures; movement or replacement of the meter, unless required by local code and it is directly related and necessary to complete a repair; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your policy will be automatically renewed annually on the same payment terms selected, at the then-current renewal price. Your coverage will remain in effect unless you contact HomeServe to discontinue. HomeServe is an independent company, separate from your utilities company, providing home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from Duquesne Light Company. Duquesne Light Company is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Duquesne Light Company.
Gas Line Replacement Program for only $3.99/mo.