30 Day Money Back Guarantee
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Why Choose this Plan
Most ductless mini-split components cost hundred of dollars to replace.*
How a ductless mini-split system failure can affect your home:
- a bad condenser can cause the fan to blow but not cool
- lack of heat could cause pipes to freeze and induce water damage
As a homeowner, you are responsible for the ductless system on your property, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical ductless system found on your property. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Blower motors
- Blower wheels
- Circuit boards
- Condensate pumps, condenser fan blades, and condenser fan motors
- Defrost control boards, defrost sensors
- Electronic expansion valve power heads
- Fuses and removable valve cores
- Service port valve caps
- Transformers or thermistors, including clearing accessible condensate lines
- One annual tune-up
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Overview
Get peace of mind against covered breakdowns to your ductless system with access to a 24/7 hotline to schedule a repair. Plus, this plan includes a one-year repair guarantee. This plans covers a ductless system with 1 condenser and 3 air handler.
For nearly two decades, HomeServe has been partnering with leading utilities and municipalities – now numbering over 1,100 – to make optional service plans available to their customers, members, and residents. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of water heater, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. -
Benefits
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed system parts for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: blower motors, blower wheels, circuit boards, condensate pumps, condenser fan blades, condenser fan motors, defrost control boards, defrost sensors, electronic expansion valve power heads, fuses, removable valve cores, service port valve caps, transformers, or thermistors, including clearing accessible condensate lines. Coverage includes one annual tune-up. Coverage provides for repairs or replacement of parts only. Your system will not be replaced.
Not covered: air filters, compressors, condenser or evaporator coils, electric disconnects, remote control devices, metering systems that include TXV or 4-way valves, king/reversing valves, refrigerant leaks or maintenance recharges, more than 1 condenser or 3 air handlers, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe at 1-833-500-2631. If you cancel within 30 days of your start date, you will get a full refund (less claims paid or tune-up provided, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid or tune-up provided, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. ("HomeServe") with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from NOVEC Solutions.
Ductless Heat Pump (3 Air Handlers) for only $24.99/mo.