30 Day Money Back Guarantee
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Why Choose this Plan
Replacing your sewer/septic line can cost an average of $5,754‡.
If your sewer/septic line fails, it can cause:
- clogged/backed up drains inside your home
- sewage backed up in your yard
- sewage flooding in your basement
As a homeowner, you may be responsible for the sewer/septic line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows the repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Backfilling of areas disturbed by repairs
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Overview
An exterior sewer/septic line repair plan gives you peace of mind against surprise breakdowns. If faced with a problem, you call our call center and we'll send a trusted contractor to handle the repair. Plus, we'll foot the bill for covered repairs, up to the benefit amount and your repair is guaranteed for one year.
HomeServe helps eligible homeowners navigate the stress and costs of an exterior sewer/septic line problem, making the repair process easy and affordable. This protection covers all types of pipe material, regardless of how old it is. -
Benefits
- Unlimited annual benefit amount
- Unlimited service calls ($10,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowner's association or the like; or your exterior sewer/septic line previously had roots removed.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line for which you have sole responsibility, from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts the day your enrollment is processed, and there is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable.)
Renewal: Your coverage is based on an annual contract. For credit card or debit card customers: regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price. HomeServe is an independent company, separate from your local utility and community, providing emergency home repair services and protection solutions to homeowners across the U.S.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line for which you have sole responsibility, from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts the day your enrollment is processed, and there is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable.)
Renewal: Your coverage is based on an annual contract. For credit card or debit card customers: regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price. HomeServe is an independent company, separate from your local utility and community, providing emergency home repair services and protection solutions to homeowners across the U.S.
Frequently asked questions
When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line for which you have sole responsibility, from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence.
What's not covered?
Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
HomeServe USA Repair Management Corp. ("HomeServe") with corporate offices located at 7134 Lee Highway, Chattanooga, TN 37421, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from NOVEC Solutions.
Exterior Sewer/Septic Line Coverage for only $8.95/mo.