As your home gets older, so does the exterior water service line that brings fresh water to your house. Leaks and breaks are usually caused by aging of the pipe, corrosion, extreme temperatures, settling or shifting of the ground. Most, although not all,
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Exterior Sewer/Septic Line Coverage

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Important coverage information

Eligible

  • An owner of both a residential home permanently secured to the ground and the land it is located on
Additional limitations apply. See more. See less

Not Eligible

  • If you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line prior to enrollment
  • Recreational vehicles or homes on wheels and properties used for commercial purposes
Additional limitations apply. See more. See less

Exclusions

  • Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure permanently secured to the ground and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your exterior sewer/septic line before enrollment; your entire exterior sewer/septic line is shared with a 3rd party or covered by a homeowner's association or the like; or your exterior sewer/septic line previously had roots removed.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line for which you have sole responsibility, from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence.
Not covered: Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. You agree to resolve disputes related to this plan by arbitration or in small claims court, without resort to class action or jury trial.
Making a Service Call: Your plan starts the day your enrollment is processed, and there is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will get a pro-rata refund (less claims paid, where applicable.)
Renewal: Your coverage is based on an annual contract. For credit card or debit card customers: regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected, at the then-current renewal price. HomeServe is an independent company, separate from your local utility and community, providing emergency home repair services and protection solutions to homeowners across the U.S.

Frequently asked questions

When can I make a service call?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace a sewer line for which you have sole responsibility, from the external wall of your home up to your utility's responsibility, or septic line from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence.
What's not covered?
Septic/collection tanks; leaching fields; grinder pumps; non-conforming drain lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from NOVEC. NOVEC and HomeServe entered into an agreement to introduce these plans to NOVEC’s customers.

Exterior Sewer/Septic Line Coverage for only $8.95/mo.

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