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Home Appliance Repair Plus

30 Day Money Back Guarantee

Important coverage information

Eligible

  • An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes or you know of any current problems with your appliances before enrollment. Appliances that are shared with any third party, covered by a homeowners’, condominium or like association, are also not eligible
Additional limitations apply. See more. See less

Exclusions

  • Appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; any costs related to removing or disposing of appliances; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Dishwasher: Racks, baskets, rollers. Kitchen refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Range/oven/cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screens, knobs, dials, clothingor other items damaged in using the clothes washer or dryer. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase. You are not eligible if your property is used for commercial purposes or you know of any current problems with your appliances before enrollment. Appliances that are shared with any third party, covered by a homeowners’, condominium or like association, are also not eligible.
Benefit Details: Coverage provides, up to the benefit amount per appliance, for the covered cost to repair or replace residential appliances located inside your home, for which you have sole responsibility, that fail to perform their fundamental operation(s) in normal service due to normal wear and tear, not accident or negligence. This service agreement covers one (1) of each of the following appliances and all their components and parts, except those noted in the “Not Covered” section: built-in microwave oven; built-in or portable dishwasher; refrigerator located in your kitchen (including integral freezer or ice maker); built-in, portable or free standing gas or electric range/oven/cooktop; clothes washer and dryer. If any appliance is deemed beyond repair, you can apply the balance of your benefit amount to a like-for-like replacement.
Not Covered: Appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; any costs related to removing or disposing of appliances; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Dishwasher: Racks, baskets, rollers. Kitchen refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Range/oven/cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screens, knobs, dials, clothingor other items damaged in using the clothes washer or dryer. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call giving you 11 months of coverage during the first year. Upon renewal (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.

Frequently asked questions

What's covered?
Coverage provides, up to the benefit amount per appliance, for the covered cost to repair or replace residential appliances located inside your home, for which you have sole responsibility, that fail to perform their fundamental operation(s) in normal service due to normal wear and tear, not accident or negligence. This service agreement covers one (1) of each of the following appliances and all their components and parts, except those noted in the “Not Covered” section: built-in microwave oven; built-in or portable dishwasher; refrigerator located in your kitchen (including integral freezer or ice maker); built-in, portable or free standing gas or electric range/oven/cooktop; clothes washer and dryer. If any appliance is deemed beyond repair, you can apply the balance of your benefit amount to a like-for-like replacement.
What's not covered?
Appliances covered by a manufacturer’s warranty, chemical, sedimentary or mineral build up, mold, mud, soil movement, pet damage, or pest damage; rust or corrosion within 90 days of the start date; instances where environmental contamination is evident or where contamination could be caused and any costs associated with treatment, removal, recovery, disposal, transportation or storage of any known or suspected toxic or hazardous substance/material; any additional costs to repair, replace or remove appliances affixed within your home or making space for replacement appliances where they don’t fit within the existing space; any costs related to removing or disposing of appliances; and damage from accidents, negligence or otherwise caused by you, others, or unusual circumstances. Microwave: Interior linings, door glass, light bulbs, clocks, shelves, portable or counter-top units, meat probe assemblies, rotisseries. Dishwasher: Racks, baskets, rollers. Kitchen refrigerator: Racks, shelves, beverage dispensers and their respective equipment, interior thermal shells, food or other content spoilage, light bulbs. Range/oven/cooktop: Clocks or light bulbs (unless they affect the function of the oven), meat probe assemblies, rotisseries, racks, handles, knobs and dials. Sensi-heat burners will only be replaced with standard burners. Clothes Washer and Dryer: Mini portable washing machines, soap dispensers, filter screens, venting, lint screens, knobs, dials, clothingor other items damaged in using the clothes washer or dryer. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call giving you 11 months of coverage during the first year. Upon renewal (if applicable), there is no waiting period.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Palmetto Electric Cooperative and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Palmetto Electric Cooperative. Palmetto Electric Cooperative and HomeServe entered into an agreement to introduce these plans to Palmetto Electric Cooperative members.

Home Appliance Repair Plus for only $38.99/mo.

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