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30 Day Money Back Guarantee
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Why You Should Get a Plan
Repairing a blower motor and wheel, fan/limit control switch and gas valve on your heating unit can cost an average of $1,561‡. Replacing a 40 gallon water heater can cost an average of $1,400‡.
How a furnace heating system failure can affect your home:
- blower motor failure can mean the system won't supply enough heat
- broken circuit board could mean no heat
- lack of heat could cause pipes to freeze and induce water damage
Problems with your hot water heater can cause:
- hot water to run out too quickly
- no hot water for showering or washing
- noise and odor due to sediment build-up
As a homeowner, you are responsible for the heating system and water heater inside your home, and you will have to arrange and pay for any necessary repairs. This illustration shows a typical heating system found in your home. ‡ National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Blower relays and wheels
- Draft inducers
- Fan door switches
- Burners and burner tubing
- Heating elements
- Relief valves
- Pilot burners
- Sensors and aquastats
- Auto-fill valves
- Blower bearings
- One (1) combined System Tune-Up and Maintenance per Term for your Heating System and Cleaning and Flush for your Tankless Water Heater
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Benefits
- Gas/Electric Heating System Only: Multiple service calls up to annual benefit
- Gas/Electric Heating System Tune Up Only: 1 service calls
- HVAC Network Access: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Only: Multiple service calls up to annual benefit
- Gas/Electric Water Heater Tune Up Only: 1 service calls
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
If your natural gas heating system or tankless water heater fails unexpectedly, you could face long, cold winter days and nights before you find a qualified contractor. As a homeowner, you may be responsible for the repair and maintenance of all the complicated parts that keep your heating system and water heater functioning.
Important coverage information
Benefit Details: Coverage provides for repair of 1 of each of the following broken or failed system(s) that have experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs or replacement of parts only. Your system(s) will not be replaced. Heating System: The natural gas, propane, central forced air or circulating hot water central heating system. Tankless Water Heater: The electric, natural gas or propane tankless water heater. Tune-ups & Maintenances: (1 heating system per year). Cleaning & Flush: (1 tankless water heater per year). Systems must be performing their fundamental operation(s) in normal service, and services must be performed between April 1st and September 30th.
Not Covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances, gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines, more than 2 circulators and 2 standard thermostats, piping to and from boilers, or refrigerant conversions. Additional exclusions apply. Heating System: Air ducts, registers, air filters, zoning components and electronics, electronic air cleaners, flue venting, humidifiers, non-standard thermostats, thermostat wiring, air balancing, chimney maintenance or repairs, heating jacket, asbestos or other insulation, heat exchangers, leaking boilers, boiler distribution piping, radiators. Failure of the following parts may require a draindown: auto-fill valves, circulators, manual or relief valves. Tankless Water Heater: Restricted lines or water pressure over 80 P.S.I. and damage/loss of performance as a result of poor water quality. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the date your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, tune-ups or cleaning and flushes provided, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, tune-ups or cleanings and flushes provided, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from UGI Utilities, Inc. and UGI Penn Services and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from your utility, UGI Utilities, Inc. UGI Penn Services and HomeServe entered into an agreement to introduce these plans to UGI Utilities, Inc. and UGI Penn Services customers.
Heating System and Tankless Water Heater Coverage for only $44.00/mo.