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30 Day Money Back Guarantee
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Why You Should Get a Plan
Most ductless mini-split components cost hundred of dollars to replace‡.
How a ductless mini-split system failure can affect your home:
- a bad condenser can cause the fan to blow but not cool
- blower motor failure can mean the system won't supply enough heat
As a homeowner, you may be responsible for the ductless mini-split system in your home, and you will have to arrange and pay for any necessary repairs. ‡ National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Circuit boards
- Condenser fan blades
- External crankcase heaters
- Defrost controls
- Electric circuits
- Elements
- Heating coils
- Blower bearings
- Capacitor
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Benefits
- Unlimited annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
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Overview
A lot can go wrong with the mini-split system in your home. Drains can clog, motors can burn out, fuses can blow, and improper settings can mean your system runs too often, leading to higher energy costs and wear and tear. It may be your responsibility to keep your ductless mini-split system functioning properly. Let a repair plan from HomeServe help protect you from the expense and bother of emergency home repairs.
Important coverage information
Benefit Details: Coverage provides for repair of the broken or failed mini-split system that has experienced an operational failure, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. Coverage provides for repairs or replacement of parts only. Your system will not be replaced.
Not Covered: Indoor coils, outdoor coils, compressors, TXV’s, filters/dryers, service valves, non-standard thermostats, thermostat wiring, more than 1 condenser and 1 head/air handler, gas logs, wifi thermostats, fireplaces and other space heating, heat recovery, extraction or window air conditioners, mixing valves, expansion tanks, water coils, air vents, attic pans and/or damage due to broken condensate lines, more than 2 circulators and 2 standard thermostats, piping to and from boilers, refrigerant conversions, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the date your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid provided, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from UGI Utilities, Inc. and UGI Penn Services and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Certain names/trademarks owned by UGI Utilities, Inc. are used with permission. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from your utility, UGI Utilities, Inc. UGI Penn Services and HomeServe entered into an agreement to introduce these plans to UGI Utilities, Inc. and UGI Penn Services customers.
Mini-Split System Coverage for only $15.75/mo.