Exterior Water Service Line Coverage Rail
30 Day Money Back Guarantee
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Why Choose this Plan
Replacing a water service line costs an average of $2,832‡.
If your water service line fails, it can cause:
- a visible water leak in your yard
- low water pressure
- water leaks in your basement
As a homeowner, you may be responsible for the water service line on your property, and you may have to arrange and pay for any necessary repairs. This illustration shows repairs that are performed on this line and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Locating the blockage or collapse
- Excavation to expose pipe
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Fusing
- Welding
- Pipe cutting
- Locating the leak
- Non-functioning stop boxes, shut off valves, pressure reducing valves and backflow prevention devices
- Up to $1,000 for each covered repair for restoration of your pavement, yard, or landscaping
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Overview
Water line breakdowns can disrupt your daily life, but a plan from HomeServe can help get your broken line fixed promptly by a local, trusted professional. Simply call the 24/7 emergency hotline to schedule a covered repair and we'll send help your way. Plus, you rest easy knowing your work is guaranteed for one year.
A repair plan from HomeServe gives you peace of mind when an unexpected water line emergency happens, helping to restore your home's fresh water supply, with no out-of-pocket expense to you for covered repairs up to the benefit amount. Protection covers all types of pipes, regardless of age or material. -
Benefits
- $10,000 annual benefit amount
- Exterior Water Service Line: Multiple service calls up to annual benefit
- Water Service Line Restoration: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace an exterior water service line that has experienced an operational failure, for which you have sole responsibility, from your utility’s responsibility or external wall of your well casing to the water meter or main shut-off valve inside your home that is damaged due to normal wear and tear, not accident or negligence. Repair or replacement of non-functioning stop boxes, shut-off valves, pressure reducing valves and backflow prevention devices is also covered. Restoration to your pavement, yard or landscaping disturbed as part of a covered repair is included, up to the benefit limit.
Not covered: Branch lines, any tanks or appliances, replacement of any artificial grass or plants; restoration to water structures, pastures or wooded areas; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
*HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Florida Public Utilities and offers this optional service plan as an authorized representative of the service contract provider, Northcoast Warranty Services, Inc., license number 49123, 800 Superior Avenue E, 21st Floor, Cleveland, OH 44114. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Florida Public Utilities. Florida Public Utilities and HomeServe entered into an agreement to introduce these plans to Florida Public Utilities customers.
Exterior Water Service Line Coverage for only $5.49/mo.