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Exterior Electrical Line Plus

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Important coverage information

Eligible

  • An owner of both a residential single structure that is not intended to be moved and the land it is located on
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps
Additional limitations apply. See more. See less

Exclusions

  • Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Exterior Electric: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines; appliances and meter pedestals. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Telephone and Exterior Low-Voltage: Not covered: Specialty or non-standard jacks, lines or systems, security system wiring, or wiring for any temporary or removable structures. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential single structure that is not intended to be moved and the land it is located on may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your systems before enrollment; your entire system(s) is shared with a 3rd party or covered by a homeowners’ association or the like; or your electrical services entrance is rated less than 80 amps.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace system(s), for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. Exterior Electric: What’s covered: The broken, failed or hazardous permanent high voltage overhead or underground wiring, including to detached garages and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home. Frayed high voltage wiring that is still functional is also covered. Interior Telephone/Low-Voltage: What’s covered: The broken, failed or hazardous low-voltage telephone wiring from the network interface(s), up to and including the jacks, and the thermostat and doorbell wiring from the switch connection to the opener motor or chime bell connection. Exterior Low-Voltage: What’s covered: The broken, failed, or hazardous low-voltage wiring outside your home but on your property that is used for lighting, electronic gates, and any landscaping wiring that runs up to the point of connection with low-voltage fixtures.
Not covered: Damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Exterior Electric: Not covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines; appliances and meter pedestals. Additional exclusions apply. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility. Telephone and Exterior Low-Voltage: Not covered: Specialty or non-standard jacks, lines or systems, security system wiring, or wiring for any temporary or removable structures. See full Terms and Conditions with complete coverage and exclusion details prior to enrolling by calling HomeServe.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned pro rata price (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as Electric Line Protection Plans.

Frequently asked questions

What should I know about the Exterior Electrical Line coverage?
What’s covered: The broken, failed or hazardous permanent overhead or underground wiring, including to detached garages and fixtures, and the weatherhead, insulator, riser, meter base, and service entrance conductor located between your utility’s responsibility and the exterior wall of your home. Frayed wiring that is still functional is also covered. Not covered: Damage or failure due to disconnection or interruption to the main electrical supply, transformers, generators, non-utility supplied power and/or lines; appliances and meter pedestals. Additional exclusions apply. The meter that measures the amount of electricity used is not covered by this plan, but it may be covered by your local utility.
What should I know about the Exterior Low Voltage Line coverage?
What’s covered: The broken, failed, or hazardous low-voltage wiring outside your home but on your property that is used for lighting, electronic gates, and any landscaping wiring that runs up to the point of connection with low-voltage fixtures. What's not covered: Specialty or non-standard jacks, lines, or systems or security system wiring, wiring for boat slips, special boat cards and jacks, jacks located outdoors and not attached to Your Home, or wiring for temporary or removable structures. Additional exclusions apply.
What should I know about the Interior Telephone Low/Voltage Line coverage?
What’s covered: The broken, failed or hazardous low-voltage telephone wiring from the network interface(s), up to and including the jacks, and the thermostat and doorbell wiring from the switch connection to the opener motor or chime bell connection. Not covered: Specialty or non-standard jacks, lines or systems, security system wiring, or wiring for any temporary or removable structures. Additional exclusions apply.
What should I know about the Reimbursement for this coverage?
Reimbursement up to $250 for associated losses of common perishable items in your refrigerator if you experienced a power outage longer than 12 hours within a 24 hour period once we complete a covered repair.

This optional coverage is offered by FPL Home, Florida License #E099597, and not Florida Power & Light Company (“FPL”). FPL Home is an unregulated subsidiary of FPL. The coverage is administered by HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #P129179, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851. The coverage is provided by the contract issuer, Northcoast Warranty Services, License #49123, 800 Superior Avenue E, 21st Floor, Cleveland, OH 44114. FPL Home, HomeServe and Northcoast Warranty Services are each separate and independent companies. This service plan is not provided by your local electric or water utility. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from FPL. FPL Home and HomeServe entered into an agreement to introduce these plans. 

Exterior Electrical Line Plus for only $2.99/mo.

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