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A/C & Heat Pump System Plan

30 Day Money Back Guarantee

  • Why Choose this Plan

    Repairing the condenser motor fan and circuit board in your A/C unit can cost an average of $1,024‡.

    How a cooling system failure can affect your home:

    • A bad condenser can cause the fan to blow but not cool
    • Circuit board failure can cause the breaker to keep tripping

    As a homeowner, you are responsible for the cooling system on your property and you will have to arrange and pay for any necessary repairs. This illustration shows a typical cooling system found on your property. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.

  • What's Covered
    • Capacitors, circuit boards and internal fuses
    • Breakers, condensate pumps and condenser motor
    • Condenser fan, contactor switches and delay timer
    • Fan controls, fan relays, filter dryer, high and low pressure switches
    • Up to 1 pound of refrigerant
    • Limit controls, relays, defrost controls, defrost sensors, transformers, and valves
    • One (1) annual tune-up of your heat pump/cooling system
  • Overview

    Special offer - 50% off instant rebate for your first year only. A lot can go wrong with your heat pump and central A/C system. Drains can clog, motors can burn out, and fuses can blow. It may be your responsibility to keep your system functioning properly. Let a repair plan from HomeServe help protect you from the expense and bother of emergency repairs.

    Heat pump and cooling system problems can be caused by problems with capacitors, circuit boards and internal fuses or breakers, condensate pumps, condenser motors and fans, contactor switches and more. Don't sweat high repair costs with a home service repair plan.

  • Benefits

    Why choose this plan:

    • $2,500 annual benefit amount
    • Cooling System Coverage: Multiple service calls up to annual benefit
    • Heat Pump: Multiple service calls up to annual benefit
    • 30-day wait period with a money-back guarantee
    • One-year guarantee on all covered repairs

Important coverage information

Eligible

  • An owner of a residential single structure, or a unit within a structure, that is not intended to be moved
Additional limitations apply. See more. See less

Not Eligible

  • If your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof; is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications
Additional limitations apply. See more. See less

Exclusions

  • Air ducts, a/c coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, king and reversing valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, any maintenance work not included in the tune-up, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your system before enrollment; your system is shared with a 3rd party or covered by a homeowners’ association or the like; uses refrigerant which does not meet federal, state or any other applicable regulatory or code requirements; has non-compliant components; exceeds 5 tons capacity; is installed on a roof; is an ammonia cooling, geothermal heat pump, ductless, window, through the wall or hanging unit; or is not installed according to manufacturer specifications.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of an electric central system that has experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls; up to 1 pound of refrigerant, relays, defrost controls, defrost sensors, transformers, and valves. Coverage provides for repairs or replacement of parts only. Your system will not be replaced. In addition, we will perform one annual tune-up of your heat pump/cooling system.
Not covered: air ducts, a/c coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, king and reversing valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, any maintenance work not included in the tune-up, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe or visiting www.homeserve.com. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a refund of 90% of the unearned pro rata price (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill, described as HVAC Protection Plan.

Frequently asked questions

What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the following broken or failed parts of an electric central system that has experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence: capacitors, circuit boards, internal fuses, breakers, condensate pumps, condenser motor, condenser fan, contactor switches, delay timer, fan controls, fan relays, filter dryer, high and low pressure switches, limit controls; up to 1 pound of refrigerant, relays, defrost controls, defrost sensors, transformers, and valves. Coverage provides for repairs or replacement of parts only. Your system will not be replaced. In addition, we will perform one annual tune-up of your heat pump/cooling system.
What's not covered?
Air ducts, a/c coils, registers, grills, asbestos coverings, balancing of system, wiring and parts external to the unit, compressors or chillers, condenser casings, condenser coils, evaporator coils, metering systems/TXV valves, king and reversing valves, refrigerant for maintenance recharges, thermostats, thermostat wiring, disconnect boxes and all wiring, breakers and switches contained within them, refrigerant conversions, any maintenance work not included in the tune-up, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.

This optional coverage is offered by FPL Home, Florida License #E099597, and not Florida Power & Light Company (“FPL”). FPL Home is an unregulated subsidiary of FPL. The coverage is administered by HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #P129179, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851. The coverage is provided by the contract issuer, Northcoast Warranty Services, License #49123, 800 Superior Avenue E, 21st Floor, Cleveland, OH 44114. FPL Home, HomeServe and Northcoast Warranty Services are each separate and independent companies. This service plan is not provided by your local electric or water utility. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from FPL. FPL Home and HomeServe entered into an agreement to introduce these plans. 

A/C & Heat Pump System Plan for only $18.99/mo.

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