30 Day Money Back Guarantee
-
Why Choose this Plan
You could pay hundreds of dollars or more to repair a single appliance that fails‡.
Appliance break-downs disrupt your daily life and can bring about:
- trips to the Laundromat
- throwing away hundreds of dollars of food
- expensive repair or replacement
‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
-
What's Covered
- Ignitors and insulated brackets
- Ignition systems, belts, pulleys & motors
- Impeller, thermostat & timer controls
- Regulators, coils, idler arm & gas valves
- Shutoff valves (which are integral part of dryer)
- Door striker & door switch
- Electronic controls (e.g. Wiping rings, associated wire nuts, internal fuses, etc.)
- Drum rollers, sensors, limit disk & limit controls
- Start switches
- Heating elements high & low wattage
-
Overview
As a homeowner, you rely on your appliances for everything from keeping food fresh and cooking to washing and drying your clothes. When an appliance stops working due to age or wear and tear, repairing or replacing it can be expensive and disrupt the daily routines in your home.
Coverage provides benefit to repair or replace the washer or dryer for which you have sole responsibility, that fails to perform its fundamental operations in normal service due to normal wear and tear, not accident or negligence. There is a $75 fee per service call. -
Benefits
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Important coverage information
Eligibility: An owner of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. If you own a multi-family home or multiple housing units, you must provide the specific mailing address for each service agreement you purchase. You are not eligible if your property is used for commercial purposes; you know of any current problems with your washer or dryer before enrollment; your washer or dryer is shared with a 3rd party or covered by a homeowners’ association or the like, or are not installed according to manufacturer specifications. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the washer or dryer for which you have sole responsibility, that fails to perform its fundamental operations in normal service due to normal wear and tear, not accident or negligence. There is a $75 fee per service call.
Not covered: Mini portable washing machines, soap dispensers, filter screens, venting, lint screens, knobs, dials, clothing or other items damaged in using the washer or dryer, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the washer or dryer for which you have sole responsibility, that fails to perform its fundamental operations in normal service due to normal wear and tear, not accident or negligence. There is a $75 fee per service call.
Not covered: Mini portable washing machines, soap dispensers, filter screens, venting, lint screens, knobs, dials, clothing or other items damaged in using the washer or dryer, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
When can I make a service call?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.There is a $75 fee per service call
What's covered?
Coverage provides, up to the applicable benefit limit, to repair or replace the washer or dryer for which you have sole responsibility, that fails to perform its fundamental operations in normal service due to normal wear and tear, not accident or negligence. There is a $75 fee per service call.
What's not covered?
Mini portable washing machines, soap dispensers, filter screens, venting, lint screens, knobs, dials, clothing or other items damaged in using the washer or dryer, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances.
HomeServe USA Repair Management (Florida) Corp. (“HomeServe”), Florida License #W220985, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Florida City Gas and offers this optional service plan as an authorized representative of the service contract provider,Service Saver, Incorporated, 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Florida City Gas. Florida City Gas and HomeServe entered into an agreement to introduce these plans to Florida City Gas’s customers.
Gas Add-on: Clothes Washer and Dryer for only $4.99/mo.