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Gas Line Replacement Program

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Important coverage information

Eligible

  • To be eligible, you must own the residential single structure or a unit within a structure. If your gas line extends beyond the walls of your home, you must own the land on which it is located
Additional limitations apply. See more. See less

Not Eligible

  • If your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like
Additional limitations apply. See more. See less

Exclusions

  • Meter moves or replacements except when required by local code; appliances, fixtures, pressure regulating devices, systems not supplied by a utility or propane provider, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. If your gas line extends beyond the walls of your home, you must own the land on which it is located. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you know of any current problems with your gas line before enrollment; or your gas line is shared with a 3rd party or covered by a homeowners' association or the like. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace a gas line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility up to the external foundation of your home, including the natural gas appliance connectors located on your property, or external propane tank outlet connection up to and including the propane appliance connectors on your property, that is damaged due to normal wear and tear, not accident or negligence.
Not Covered: Meter moves or replacements except when required by local code; appliances, fixtures, pressure regulating devices, systems not supplied by a utility or propane provider, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.

Frequently asked questions

What should I know about Gas Line Replacement Program?
What's covered: Coverage provides, up to the applicable benefit limit, to repair or replace a gas line that has experienced an operational failure, for which you have sole responsibility, from your utility's responsibility up to the external foundation of your home, including the natural gas appliance connectors located on your property, or external propane tank outlet connection up to and including the propane appliance connectors on your property, that is damaged due to normal wear and tear, not accident or negligence. Not covered: Meter moves or replacements except when required by local code; appliances, fixtures, pressure regulating devices, systems not supplied by a utility or propane provider, and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.

*HomeServe USA Repair Management Corp. (“HomeServe”) with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from Duquesne Light Company. Duquesne Light Company and HomeServe entered into an agreement to introduce these plans to Duquesne Light Company’s customers.

Gas Line Replacement Program for only $3.99/mo.

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