30 Day Money Back Guarantee
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Why You Should Get a Plan
Repairing a leaking wax seal, replacing a burst interior water pipe, clearing blocked drains, and repairing a leaking supply pipe to a hot water heater can cost an average of $973‡.
Interior plumbing problems can cause:
- blocked or slow shower or sink drains
- burst pipes behind your walls or ceilings
- leaking supply pipe to your water heater
This illustration shows repairs that are performed on these lines and how much licensed and insured plumbers would typically charge. ‡National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Blocked drain
- Repair/replace burst interior water pipe
- Leaking supply pipe to hot water heater
- Unblocking an overflowing toilet or sink due to clogged drains
- Leaking wax seal
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Benefits
- $1,500 annual benefit amount
- Interior Drainage: Multiple service calls up to annual benefit
- Interior Plumbing: Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $25 deductible
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Overview
When a plumbing and drainage emergency hits, have peace of mind with HomeServe. You simply call the 24/7 hotline to schedule a repair. A qualified contractor will be dispatched to your home to take care of the repair to your plumbing and drainage pipes, valves and drains, with no out-of-pocket bills to you on covered repairs up to the benefit amount.
Interior plumbing line and drainage system problems are typically best left to the professionals. With a plan from HomeServe, you get access to HomeServe's trusted network of contractors, with repairs guaranteed for one year so you'll have long-lasting peace of mind.
Important coverage information
Eligibility: To be eligible, you must own the residential single structure or a unit within a structure. You are not eligible if your home is a recreational vehicle or otherwise intended to be moved; your property is used for commercial purposes; you have a multi-family home with more than 2 housing units; you know of any current problems with your interior plumbing and drainage lines before enrollment; or your entire interior plumbing and drainage line is shared with a 3rd party or covered by a homeowners' association or the like.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the interior plumbing and drainage lines as well as failed fixtures that are attached to your home's system, including: garbage disposals, toilets, sinks, bathtubs, showers, standard shower heads, faucets, bidets, valves, taps, spigots, and hose bibs, that have experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. There is a $25 fee per service call.
Not Covered: Non-conforming drain lines; appliances, non-standard fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Benefit Details: Coverage provides, up to the applicable benefit limit, to repair or replace the interior plumbing and drainage lines as well as failed fixtures that are attached to your home's system, including: garbage disposals, toilets, sinks, bathtubs, showers, standard shower heads, faucets, bidets, valves, taps, spigots, and hose bibs, that have experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. There is a $25 fee per service call.
Not Covered: Non-conforming drain lines; appliances, non-standard fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price and is billed monthly through your utility bill.
Frequently asked questions
What should I know about In-Home Plumbing Repair Program?
What's covered: Coverage provides, up to the applicable benefit limit, to repair or replace the interior plumbing and drainage lines as well as failed fixtures that are attached to your home's system, including: garbage disposals, toilets, sinks, bathtubs, showers, standard shower heads, faucets, bidets, valves, taps, spigots, and hose bibs, that have experienced an operational failure, for which you have sole responsibility, that are damaged due to normal wear and tear, not accident or negligence. There is a $25 fee per service call. Not covered: Non-conforming drain lines; appliances, non-standard fittings or fixtures, vent stacks, pressure reducing valves, backflow prevention devices, fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems, pumps or grinders; frozen pipes; and damage from accidents, negligence or otherwise caused by you, others, wildlife or unusual circumstances. Additional exclusions apply.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Duquesne Light Company and offers this optional service plan as an authorized representative of the service contract provider, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Duquesne Light Company.
In-Home Plumbing Repair Program for only $7.95/mo.