30 Day Money Back Guarantee
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Why You Should Get a Plan
Replacing electrical products that are damaged due to a power electrical surge could be expensive.‡
If an electrical power surge occurs, it can cause damage to plugged in:
- desktop computers
- tablets
- televisions
With Electrical Surge Coverage from HomeServe, you'll be protected if your valuable electrical products fail as a result of an electrical surge up to your benefit amount. ‡ National average repair costs as of January 2023. No charge for covered repairs up to your service call benefit amount.
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What's Covered
- Clothes washers and dryers
- Dishwashers
- Blenders, mixers, toasters and microwaves
- Televisions
- Window air conditioning units
- Thermostats
- Lamps
- Computers
- DVD/Blu-ray players and game consoles
- Printers, scanners and handheld devices such as tablets
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Benefits
- $3,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
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Overview
Power surges are unpredictable and can enter through your home’s electrical, phone, cable and data lines. A plan from HomeServe handles the covered repair costs to your damaged appliances up to the benefit amount and provides a 90-day guarantee on repairs.
Worry less about the damage to your important household appliances and devices caused by electrical surges from severe lightning strikes. HomeServe makes dealing with a surge event easy with an emergency repair hotline and access to trusted, local repair technicians.
Important coverage information
Eligibility: An owner or renter of a residential single structure, or a unit within a structure, that is not intended to be moved may be eligible for coverage. You are not eligible if your property is used for commercial purposes; you know of any current problems with your electrical products before enrollment; your electrical products are entirely shared with a 3rd party or covered by a homeowners’ association or the like; or are not installed according to manufacturer specifications. In IA, properties with more than 4 dwelling units are not eligible.
Benefit Details: Coverage provides, up to the benefit amount, to repair or replace electrical products that fail due to an electrical surge, for which you have sole responsibility.
Not Covered: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. You must call HomeServe within 30 days of an electrical surge event to start a claim.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Benefit Details: Coverage provides, up to the benefit amount, to repair or replace electrical products that fail due to an electrical surge, for which you have sole responsibility.
Not Covered: HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply. Disputes resolved by arbitration, without class action or jury trial, unless otherwise stated in your full Terms and Conditions.
Making a Service Call: Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. You must call HomeServe within 30 days of an electrical surge event to start a claim.
Cancellation: Cancel any time by calling HomeServe. If you cancel within 30 days of your start date, you will get a full refund (less claims paid, where applicable). Cancellations after the first 30 days will result in a pro-rata refund (less claims paid, where applicable).
Renewal: The plan is annual. Unless you cancel, your plan automatically renews annually at the then-current renewal price with your same payment terms.
Frequently asked questions
What's covered?
Coverage provides, up to the benefit amount, to repair or replace electrical products that fail due to an electrical surge, for which you have sole responsibility.
What's not covered?
HVAC systems, sump pumps, medical equipment, electric vehicles; items less than $100; and electrical products that cannot be replaced with like kind and quality (e.g. antiques). Additional exclusions apply.
When can I make a a claim?
Your plan starts the day your enrollment is processed. There is an initial 30-day waiting period before you can make a service call, providing 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), there is no waiting period. You must call HomeServe within 30 days of an electrical surge event to start a claim.
HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company and is not an affiliate, partner, agent, joint venturer, or legal representative of Alabama Power Company. You are being offered these optional service plans from HomeServe as an “Alabama Power Company customer” based on your address being located within Alabama Power Company’s geographic service territory and pursuant to an agreement between Alabama Power Company and HomeServe. Your choice of whether to purchase this plan will not affect the price, availability or terms of service from Alabama Power Company. Alabama Power Company is not a party to, and assumes no liability or responsibility under, any plan(s) you may purchase. HomeServe offers this optional service plan as an authorized representative of the issuer, North American Warranty Inc., 175 West Jackson Blvd., 8th Floor, Chicago, IL 60604.
Electrical Surge Coverage ($3,000) for only $5.99/mo.