What's a protection plan from HomeServe?

Plans from HomeServe help provide comprehensive protection for homeowners against the cost and hassle of unexpected repairs, including parts and labor for a heating and cooling system.

WITH A PLAN, IT'S AS EASY as 1, 2, 3...

  • Call HomeServe's 24/7 emergency repair hotline to schedule an appointment.

  • Get your covered repair completed by a local technician.

  • Get back to enjoying your comfortable home.

*Our technicians maintain 5-Star qualities: Knowledgeable, Professional, Reliable, Trustworthy and Accountable.

Services provided by HomeServe USA Energy Services, LLC d/b/a HomeServe Heating and Cooling. Optional service plans administered by HomeServe USA Repair Management Corp (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from your local utility or community and is an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038

Get prepared early with 50% off your first year

FIND THE PLAN THAT’S RIGHT FOR YOU

  • PremierHeat

    Plan covers heating system repairs

    Gas/Electric Only

  • PremierHeat
    PLUS

    PremierHeat +
    an annual tune-up for your heating system

    Gas/Electric Only

  • most comprehensive plan

    PremierHeat & Cool PLUS

    PremierHeat +
    PremierCool +
    an annual tune-up for your heating/cooling systems

    Gas/Electric Only

Why get an HVAC PROTECTION plan?

Get protection before a breakdown happens.



An HVAC protection plan from HomeServe helps protect you from the expense of covered emergency HVAC repairs caused by normal wear and tear that are not typically covered by basic homeowners insurance, your local utility, or your municipality.

Did you know?

  • Manufacturer warranties for new HVAC equipment typically only cover parts, not labor, conditional upon regular system maintenance service.
  • Heating issues often emerge around the 7-9 year mark, predominantly during winter.
  • Most HVACs account for 46% of home energy consumption. Regular maintenance helps enhance its efficiency.

Hear it from a few of your neighbors

  • Person Icon

    Raquel, Bakersfield, CA

    Interior Plumbing and Drainage System

    Very easy process and super professional plumber who came to check my home. I am very happy with this experience.

  • Person Icon

    David, Nowalk, IA

    Exterior Sewer/Septic Line

    The technicians were very thorough and competent; careful in bringing in and removing the equipment. They reamed the drain twice just to ensure it ran well. I am very satisfied with their work ethics. I would highly recommend the company.

  • Person Icon

    Katherine, Kansas City, MO

    Interior Plumbing and Drainage System

    Quick fix and preventive maintenance, reassuring all is well. Thank you!!

  • Person Icon

    Dennes, Queens Village, NY

    Premier Heat Plus

    Easy to get an appointment and fixed the issue in 1 visit.

  • Person Icon

    Debbie, Tonawanda, NY

    Interior Plumbing and Drainage System

    After contacting homeserve, I needed a different appt time. They accommodated me without any problem. The service I received from the plumbing company representative was excellent.

  • Person Icon

    Shelly, Cleveland, OH

    WSL/SSL

    The response was quick and the plumber was able to come out quickly. Couldn’t ask for better service.

  • Person Icon

    Terence, Brunwswick, OH

    Exterior Electric Protection

    From start to finish was awesome. All my questions were answered from start to finish. All people involved were very professional. Thank you Homeserve.

  • Person Icon

    Ezell, New Kensington, PA

    Electrical Line Protection & Exterior Electrical Line Plan

    The electrician was able to rectify the problem quickly. The part was covered in the protection plan.

  • Person Icon

    Faye P., North Augusta, SC

    HVAC

    Repair person for HVAC unit was pleasant, knowledgeable and professional.

  • Person Icon

    John, Madison, WI

    Exterior Sewer/Septic Line

    We were well satisfied with the promptness of your response to our sewer line blockage. We'd paid for your protection plan since 2013 and were gratified to be able to turn to you when we needed your help!

Your neighborhood HVAC pros

Our technicians maintain 5-Star qualities:

  • Knowledgeable
  • Professional
  • Reliable
  • Trustworthy
  • Accountable
  • Schedule Repairs 24/7

    Our hotline is open 24/7 to schedule a repair. Got an urgent problem? We’re here for you.

  • Accredited Business

    We’re an affiliate of HomeServe USA Corp., an A rated BBB accredited business with 21 years of history.

  • One-Year Repair Guarantee

    Done Right Guarantee

    Enjoy peace of mind with a one-year guarantee on covered repairs.

    If the work is not satisfactory, we’ll make it right. If we can’t, we’ll refund your money for the original purchase price.

Frequently asked questions

  • Who is HomeServe?

    HomeServe is a leading provider of home repair solutions nationwide with nearly 20 years’ experience making home ownership easier by keeping home systems running smoothly. We do this through a nationwide network of local, expert contractors and a call center available 24/7/365 to schedule a repair. As an accredited business with the Better Business Bureau and a 4.8 out of 5-star post-job satisfaction scores, HomeServe is the best tool a homeowner can have to help protect themselves from costly home repairs. Repair plans from HomeServe help protect you from the expense of an emergency covered home repair caused by normal wear and tear that is not typically covered by your homeowners insurance, local utility or municipality.

  • Here's how a protection plan from HomeServe works

    One: Call HomeServe's 24/7 emergency repair hotline to schedule a repair. Two: Get prompt service from call center. Three: Get your covered repair completed from our network of local expert contractors.

  • What is the cancellation policy?

    You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).

  • Are oil heating and water heaters covered?

    The Heating and Cooling repair plans do not cover any oil systems. The heating and cooling repair plans available only cover gas and electric systems.